$75.05 per hour
Job Title: Board Support Package (BSP) Software Engineer Location: Salt Lake City, UT Employment Type: Temp to Perm (12 months) Industry: Aerospace and Defense Compensation: $75.05 /hr. Schedule: 9/80 hrs/Week. About the…
Engineering & IT · Salt Lake City, UT
IT Support Specialist jobs in Salt Lake City, UT
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
45
Open roles today
$20–$47/hr
Typical pay range
$67k
Median, full-time
7
Fresh in this list
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01
Open it support specialist roles
12 shown of 45 · sorted by freshness
$125k - $135k
Health Information Technology Specialist Do you have a passion for harnessing technology... ...Health Information Technology Specialists to support an IQVIA pharmaceutical client... ...-user experience In addition, the H…
$18.9 per hour
homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that... ...variety of classes! JOB SUMMARY The Administrative Support Specialist serves as…
ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you ca…
$45 per hour
We are looing for an enthusiastic system administrator in a fast past, complex business environment. They will be responsible for support product owners in a processing center. The administrator will be responsible for a…
$21.5 per hour
morning through early evening). Weekend availability may be required based on business needs. Openings: 3 positions available supporting different U.S. time zones. Position Overview We are seeking customer-focused profes…
$77.2k - $161.37k
sustainability inclusion & belonging. General Purpose Design, test and integrate telecommunications and network communications systems in support of reliable electrical system operations. Responsibilities include provisi…
$80k - $100k
Everlight Solar is seeking a highly skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesfo…
A-Core: Concrete Specialists is a growing company of people who make efforts to do their very... ...seeking an experienced Information Technology ( IT) Technician with good problem-solving... ...systems. They will also b…
Job Description This position is responsible for technical support at all Vericast locations; analyzes and resolves faults, whether... ...training and technical support for users with varying levels of IT knowledge and c…
$83.52k - $125.28k
in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work o…
Service Engineer is the highest level of escalation within reactive support. This role resolves complex, high-impact issues, leads technical... ...Skills & Experience ~5+ years of progressively responsible IT support exp…
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What it support specialists earn in Salt Lake City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $20–$27 | $41k–$57k |
| Mid level | $27–$37 | $57k–$77k |
| Senior | $36–$47 | $74k–$98k |
Adjusted for the Salt Lake City market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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