$37.44k - $47.84k
issue needs escalation. Strong communication skills when supporting clinical and administrative staff. Dependability and... ...Windows Office 365 More: We are recruiting for an IT Support Specialist on behalf of our clie…
Engineering & IT · Salt Lake City, UT
IT Support Specialist jobs in Salt Lake City, UT
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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Open roles today
$20–$47/hr
Typical pay range
$67k
Median, full-time
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Fresh in this list
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Open it support specialist roles
12 shown of 33 · sorted by freshness
$865 - $1,195 per week
Transportation Support Coordinator (Remote) — $865–$1,195 per week Position Summary The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving wi…
$22 - $25 per hour
Job Summary A Credit Support Specialist opportunity is available in Salt Lake City, UT, supporting credit operations, customer accounts, lien waiver processing, and construction documentation for an industrial constructi…
patients’ lives through innovative healthcare solutions. As a global leader in commercial services, we bring life-changing therapies and support programs to the people who need them most. Our workplace is rooted in belon…
$145.6k - $218.5k
national leadership for Stantec’s U.S. transmission line professionals and oversee the alignment of people, project delivery, and program support across the country. You will unite our coast-to-coast practice around a sh…
the next step in your career? Hatch is seeking a dynamic Junior Operational Readiness Specialist . Reporting to the Business Practices Consulting group, you will support offices globally working from our Salt Lake City,…
Terminates network UTP cables (Cat5e/Cat6) as needed. Ensures the network and all related equipment are in working order. Works with IT support personnel to explore and solve network-related problems reported by end-user…
Human Resources Support Specialist HUXWRX Safety Co. Location: Millcreek, UT Schedule: Full-Time, In-Office Reports To: Human Resources Director HUXWRX Safety Company focuses on mitigating human exposure to high velocity…
$21 - $23 per hour
this a reality by empowering you with the tools, resources, and support you need to grow your career. Customer Experience at Brex... ...by being passionate advocates for our customers. As a Support Specialist I your goal…
Requisition Number: 235678 Job Description The Direct Sale Support Specialist is responsible for providing comprehensive administrative and operational support to the Direct Sale Specialist. This role ensures the sales p…
Service Engineer is the highest level of escalation within reactive support. This role resolves complex, high-impact issues, leads technical... ...Skills & Experience ~5+ years of progressively responsible IT support exp…
$45 per hour
Digital is looking for an enthusiastic system administrator in a fast past, complex business environment. They will be responsible for support product owners in a processing center. The administrator will be responsible…
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What it support specialists earn in Salt Lake City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $20–$27 | $41k–$57k |
| Mid level | $27–$37 | $57k–$77k |
| Senior | $36–$47 | $74k–$98k |
Adjusted for the Salt Lake City market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
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Senior IT Support Specialist
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Systems Administrator
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