Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and... ...Description INFORMATION TECHNOLOGY AND INFORMATION ASSURANCE SPECIALIST TS/SCI CLEARANCE…
Engineering & IT · Albuquerque, NM
IT Support Specialist jobs in Albuquerque, NM
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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Open roles today
$18–$42/hr
Typical pay range
$60k
Median, full-time
4
Fresh in this list
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Open it support specialist roles
12 shown of 19 · sorted by freshness
$90k - $150k
availability, optimum performance, and security Follows established IT policies and procedures to perform audits and ensure compliance... ...Collaborates with cross-functional teams to prioritize tasks, support project i…
$103k - $155k
application delivery models across the enterprise network in support of critical mission requirements that enhance the reliability... ...is highly desired. Certifications: F5 Certified Technology Specialist (F5-CTS) or S…
Remote Member Experience Specialist Company: AO Work Arrangement: 100% Remote (U.S. Residents Only) Build a Career That Supports Your Life As AO continues to grow, we're looking for motivated, people-focused professional…
Company Description Unitek Learning is a leading healthcare education organization focused on preparing the next generation of nurses and healthcare professionals. Through its family of institutions, including Unitek Col…
Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing... ...as required. Interface with local customers and provide IT related support to qu…
$865 - $1,195 per week
Transportation Support Coordinator (Remote) — $865–$1,195 per week Position Summary The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving wi…
advance your career. Join GDIT and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. GDIT is seeking qualified candidates to support an upcoming U.S. Space For…
Mobile Service Technician POSITION DESCRIPTION: The Mobile Service Technician position will diagnose problems and perform identified repairs and routine preventive maintenance services on semi trucks under limited superv…
$22 - $28 per hour
customers, or resident technicians * Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standar…
Position Overview: The AV/ IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-... ...operations run smoothly and efficiently. The AV/IT Technician also supports staff and gue…
We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications a…
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What it support specialists earn in Albuquerque
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $37k–$51k |
| Mid level | $25–$34 | $51k–$70k |
| Senior | $32–$42 | $67k–$88k |
Adjusted for the Albuquerque market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
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Systems Administrator
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