billion $ public companies in renewable energy and infrastructure. About The Role: We are looking for a Manufacturing Engineer to support our subsystems, structures, and rebuild teams at the Huntington and Jacksonville l…
Engineering & IT · Jacksonville, FL
IT Support Specialist jobs in Jacksonville, FL
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
45
Open roles today
$18–$43/hr
Typical pay range
$61k
Median, full-time
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Fresh in this list
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Open it support specialist roles
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Please confirm candidate is willing to travel for final interview. Project Scope: We are seeking an experienced IT Systems Engineer (Contractor) to support our enterprise-wide RHEL 7 to RHEL 8/9 migration project using L…
leads, facilitate discussion on technical risk analysis and mitigation, preliminary routing and design and bill-of-material takeoff support. Offer value engineering and constructability solutions.Lead HDR scope, schedule…
Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has…
$89.6k - $198.4k
for a motivated and detail-oriented Unix/Linux Operations Specialist to join our team supporting a leading global Bank client. This role is to support... ...your horizons. Come join our team—one of the largest IT and bus…
IT Support Specialist Help Keep zTrip Connected and Running Efficiently WHC Worldwide, operating as zTrip, is the largest taxi transportation provider in the United States, serving 39 markets across the country. Through…
$92k - $118k
relevant work experience in technical design and coding within the IT industry. We require 8 years of professional IT development,... ...solutions. We document detailed system specifications, support unit testing, and ma…
The Role We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough t…
care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been describ…
$25 - $35 per hour
Job Title: Sales Support Engineer Operating Company: Nelson & Company Job Location: Jacksonville, FL FLSA Status: Non-Exempt Pay Range : $25-35/hour Do you love being part of a team that helps customers solve complex sys…
sustainable success requires a great environment and real work-life balance. We offer a competitive benefit structure designed to support your life inside and outside of work: ~ Competitive Base Salary & Performance-Driv…
Communication Consultants, based in New Jersey, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/ network trouble tickets within the Jacksonville area. This work will be…
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What it support specialists earn in Jacksonville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $38k–$52k |
| Mid level | $25–$34 | $52k–$70k |
| Senior | $33–$43 | $68k–$89k |
Adjusted for the Jacksonville market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
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Systems Administrator
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