We are seeking an experienced SAP System Administrator to support and maintain enterprise SAP environments. If you excel at ensuring the stability, performance, security, and availability of complex SAP landscapes, we wa…
Engineering & IT · Raleigh, NC
IT Support Specialist jobs in Raleigh, NC
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
85
Open roles today
$19–$45/hr
Typical pay range
$64k
Median, full-time
3
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01
Open it support specialist roles
12 shown of 85 · sorted by freshness
$120k - $170k
programmer, or a high school diploma/GED plus 10 years of equivalent experience. We prefer 10+ years of enterprise AIX administration supporting mission-critical environments. We prefer 10+ years of hands-on experience m…
$83.39k
that stand the test of time. Veterans, we encourage you to apply! Your IT leadership and passion for service and systems are valued! We offer generous medical and leave benefits, support continuing education and professi…
Role: IT Lead EDI Specialist Location: Raleigh, NC (Hybrid) (Locals) Duration: 12 Months Interview Mode: Webcam Interview... ...a Lead EDI Specialist / Tester to perform work related to supporting the Managed Care Transi…
Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is an award-winning, data-focused clinical research organization (CRO). We pride our…
Our more than 6,500 employees at over 80 locations worldwide support our customers in interdisciplinary teams. Our thinking is... ...s create a world we want to live in. Join our team as an IT Support Specialist, where y…
Description Timmons Group is seeking a skilled and customer-focused IT Specialist to join our Raleigh, NC office. This role is ideal for a... .... As an IT Specialist, you’ll be a key troubleshooter and support resource…
factual style of communication? Are you someone who does not like to take risks or unpredictable situations? IT Administrator / IT Support Specialist Location:Raleigh, NC Job Type:Full-Time, On-Site Salary:$60,000 About…
strengthen their portfolio. Abrigo is seeking an IT Services Administrator to join our Team who provides IT support to internal customers. The ideal candidate will... ...fashion ~Support escalation from IT Service Specia…
Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD... ...to innovative projects and drive success in a collaborative and supportive environment. J…
to document detailed designs.Knowledge of automation/scripting, including the definition of automated processes, and developing supporting infrastructure as Code. ~ Required/Desired Skills Experience in establishing and…
Onsite work is expected 2-3 days per week in Raleigh, NC. Our client has an opening for a Senior Linux System Administrator (801393) This position is up to 12 months, with the option of an extension, and the client is in…
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What it support specialists earn in Raleigh
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$54k |
| Mid level | $26–$36 | $54k–$74k |
| Senior | $34–$45 | $71k–$94k |
Adjusted for the Raleigh market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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