Onsite work is expected 2-3 days per week in Raleigh, NC. Our client has an opening for a Senior Linux System Administrator (801393) This position is up to 12 months, with the option of an extension, and the client is in…
Engineering & IT · Raleigh, NC
IT Support Specialist jobs in Raleigh, NC
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
48
Open roles today
$19–$45/hr
Typical pay range
$64k
Median, full-time
6
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Open it support specialist roles
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~ Work Location: Position is Hybrid, however remote capability is very limited and the candidate should expect to be onsite five days a week. Remote days are based off of project needs and DMV discretion. Work Schedule:…
Qualifications ~7+ years' experience in Linux system administration supporting a production environment (Debian or derivatives a plus) ~... ...and our culture. We don’t just accept differences, we celebrate it, we suppor…
$115k - $213k
DATAThe Palo Alto Networks Sales and Solution Specialist is a dedicated, customer-facing, quota-... ..., proposal, negotiation and closure. Support strategic RFP/RFI responses, client presentations... ...clients.Experien…
$115k - $213k
DATAAs a Senior Networking Technology Sales Specialist at NTT DATA, you will use your expertise... ...knowledge of networking technology will support the closure of sales. You'll address any... ...services environment.Ad…
$90k - $115k
MarronePiper Companies is seeking a Junior Systems Administrator to support a growing client in the technology industry in the Raleigh-... ...Junior Systems Administrator role is ideal for an early-career IT professional…
Job Summary (List Format): - Position: Tier I NOC Support (Night Shift) - Location: Onsite at 3900 Wake Forest Road, Raleigh, NC 27609 - Typical Experience: 12-36 months (3 years preferred for most skills) - Schedule: Ni…
summary in list format for the position NC HIEA RHT Provider EHR Support Specialist with typical experience of 84+ months, based on a standard... ...support services. - Maintain up-to-date knowledge of EHR technologies,…
Job Summary (List Format): - Provide onsite desktop support for troubleshooting, software installations, PC replacements, imaging, equipment inventories, and PC maintenance. - Apply critical system updates and document a…
Job Summary (List Format): System Administrator DHHS-ITD (NCFAST Application) - Support Application Portfolio: Provide system administration support for the build, deployment, implementation, and maintenance of NCFAST an…
System Administrator II for the Enterprise Endpoint Management Operations team in a hybrid work environment. - Provide advanced support for enterprise endpoint security tools, including SCCM/MECM, Intune, Antivirus solut…
hands-on Network Administrator to join our Information Systems team. This role is responsible for the day-to-day maintenance, and support of our IT infrastructure, including servers, switches, wireless, firewalls, storag…
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What it support specialists earn in Raleigh
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$54k |
| Mid level | $26–$36 | $54k–$74k |
| Senior | $34–$45 | $71k–$94k |
Adjusted for the Raleigh market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
01
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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