Senior IT Systems Administrator – Windows & VMware We are seeking a dynamic Senior IT Systems Administrator with expertise in Windows... ...Participate in on-call rotation for after-hours critical system support • Ensure…
Engineering & IT · Miami, FL
IT Support Specialist jobs in Miami, FL
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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$21–$50/hr
Typical pay range
$72k
Median, full-time
6
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Open it support specialist roles
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Position: Firewall / IT Network Engineer Location: Miami / Plantation, FL (on-site, Miami-Dade) Start: ASAP Experience: 5+... ...engineering Reports to: IT Leader Role overview The team supports critical infrastructure f…
$18 - $20 per hour
on experience) SUMMARY Provide first ‑ line technical support for employees across the organization. Troubleshoot, resolve, and... ...or equivalent practical experience. ~6 months to 1 year of IT support or prior custome…
Looking for a Linux Systems Administrator with experience supporting HPC environments, AI clusters, and research computing tools. Experience... ...Computing, for the entire Enterprise as found in a central IT organizatio…
Looking for a Linux Systems Administrator with experience supporting HPC environments, AI clusters, and research computing tools.... ...Cloud Computing, for the entire Enterprise as found in a central IT organization. Ma…
We are seeking a Reservations Support Specialist to provide responsive and detail-oriented assistance throughout the reservation process. This role focuses on research, coordination, communication, and maintaining accura…
for negotiating amendments to contracts Responsible for assisting in maintaining the integrity of the provider data base system as it relates to contracts. Responsible for performing claims and utilization research for r…
We are seeking a Linux Systems Administrator with experience supporting High-Performance Computing (HPC) environments, AI clusters, and research computing infrastructure. The ideal candidate will have strong Linux admini…
Role Overview With Cyclops now actively supporting client integrations, technical questions, bug reports, and operational issues need a dedicated first line: someone who resolves the majority of issues independently and…
IT PROJECT ENGINEER This team of information technology professionals oversees and maintains all aspects of the onboard hardware and software of our computer systems. And since we have a customized internal system that m…
IT Support Specialist Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in-stateroom equipment probl…
$22 - $35 per hour
seeking computer hardware and low voltage cabling techs to service businesses in the Miami, Florida area. BEARtechs provides on site IT services to businesses in Saint Louis and the surrounding area. We specialize in mul…
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What it support specialists earn in Miami
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $21–$29 | $44k–$61k |
| Mid level | $29–$39 | $61k–$82k |
| Senior | $38–$50 | $79k–$105k |
Adjusted for the Miami market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
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Systems Administrator
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