Horizon Landing Zone (LZ).Deploy| configure| troubleshoot| and support applications running on Red Hat OpenShift Container Platform (OCP... ...project leadership.Required Skills & Experience5+ years of overall IT experie…
Engineering & IT · Miami, FL
IT Support Specialist jobs in Miami, FL
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
84
Open roles today
$21–$50/hr
Typical pay range
$72k
Median, full-time
2
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open it support specialist roles
12 shown of 84 · sorted by freshness
We are seeking two entry-level IT Technicians to support a Next Generation technology rollout involving laptop and mobile device upgrades and deployments. Roles and Responsibilities Assist with laptop and mobile device u…
Senior IT Systems Administrator – Windows & VMware We are seeking a dynamic Senior IT Systems Administrator with expertise in Windows... ...Participate in on-call rotation for after-hours critical system support • Ensure…
JOB TITLE: IT Support Specialist III EMPLOYER: A-CAP Services LLC DEPARTMENT: Financial Technology REPORTS TO: Chief Technology Officer LOCATION : Onsite in Miami (Brickell) ABOUT THE COMPANY A-CAP is a leading provider…
Position Overview We are seeking an experienced Windows Server & VMware Administrator to manage, maintain, and support enterprise infrastructure environments. The ideal candidate will have strong hands-on experience with…
Title: IT Program Manager (OCM Expert) Location : Remote/Hybrid (Miami, FL) Type: 6 month contract to hire Notes This persons will move into and take over the current Manager's role They need at least 10 years of OCM exp…
Role Overview With Cyclops now actively supporting client integrations, technical questions, bug reports, and operational issues need a dedicated first line: someone who resolves the majority of issues independently and…
IT PROJECT ENGINEER This team of information technology professionals oversees and maintains all aspects of the onboard hardware and software of our computer systems. And since we have a customized internal system that m…
IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land. The company is dedica…
Traveling Technical Support Officer The Engine team is responsible to ensure that all of the ships main systems are working and maintained at all times. Although the Engine team is primarily responsible to keep the ship'…
IT Support Specialist Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in-stateroom equipment probl…
$22 - $35 per hour
seeking computer hardware and low voltage cabling techs to service businesses in the Miami, Florida area. BEARtechs provides on site IT services to businesses in Saint Louis and the surrounding area. We specialize in mul…
02
What it support specialists earn in Miami
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $21–$29 | $44k–$61k |
| Mid level | $29–$39 | $61k–$82k |
| Senior | $38–$50 | $79k–$105k |
Adjusted for the Miami market from national ranges.
03
What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
05
Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
01
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
03
Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
04
CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
05
Mention the environment scale (number of users or sites supported) to give your experience context.
06
Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
Ten quiet minutes a day
Applying for it support specialist jobs in Miami?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.