$55k - $58k
TAP Program & IT Support Specialist Location: MacDill Air Force Base, Tampa, FL – On-site Employment Type: Full-Time Schedule: Monday–Friday, approximately 7:30 a.m.–4:30 p.m.; maximum 40 hours per week Salary Range: $55…
Engineering & IT · Tampa, FL
IT Support Specialist jobs in Tampa, FL
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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$19–$45/hr
Typical pay range
$64k
Median, full-time
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Open it support specialist roles
12 shown of 47 · sorted by freshness
Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing... ...Systems Administrator Senior with GDIT. A career in enterprise IT means connecti…
Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing... ...and familiarity with its operational mission and enterprise IT architecture. Dir…
Job Title: Network Development Specialist Reports To: VP of Network Development Job Type: Full-Time Department: Network... ...and maintaining relationships with healthcare providers to support the expansion and optimizat…
to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At... .... The goal of this new department is to partner internally with IT, our bu…
Basis administration including installations, upgrades, patching, support package implementation, troubleshooting, and performance tuning.... ...in Computer Science, Engineering, Mathematics, MIS, or related IT disciplin…
different manufacturers in the industry and their models. Able to troubleshoot and source parts needed for customers. In addition, the Specialist will source, price and process special order quotes, orders, and returns.…
Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing... ...and resolve issues in order to maximize the benefit of IT systems investments. R…
Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has…
$123k - $163k
management, or middleware platforms Nice-to-have exposure includes Agile project environments Nice-to-have experience includes supporting large enterprise Salesforce implementations Responsibilities: We administer and op…
Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and…
RedSky is seeking a Systems Administrator and Business Analyst to join our team in support of the Department of Defense. At RedSky, we pride ourselves on exceeding client expectations, and this role will be pivotal in dr…
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What it support specialists earn in Tampa
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$54k |
| Mid level | $26–$36 | $54k–$74k |
| Senior | $34–$45 | $71k–$94k |
Adjusted for the Tampa market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
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Senior IT Support Specialist
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Systems Administrator
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