Job Title: Network Development Specialist Reports To: VP of Network Development Job Type: Full-Time Department: Network... ...and maintaining relationships with healthcare providers to support the expansion and optimizat…
Engineering & IT · Tampa, FL
IT Support Specialist jobs in Tampa, FL
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
67
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$19–$45/hr
Typical pay range
$64k
Median, full-time
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Open it support specialist roles
12 shown of 67 · sorted by freshness
SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations... ...Desktop Application Packaging - Requires a Bachelor’s degree in an IT‑ related field…
$125k - $135k
Health Information Technology Specialist Do you have a passion for harnessing technology... ...Health Information Technology Specialists to support an IQVIA pharmaceutical client... ...-user experience In addition, the H…
Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting... ...build an impactful career in enterprise IT, collaborating with people who are driven... ...(F5-CA) F5 Certified Technol…
About The Role This position supports both local and field users, including those at our General Offices as well as sales and construction... ...School Diploma or equivalent required; Associates Degree in IT- related fie…
Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing... ...Administrator and build an impactful career in enterprise IT, collaborating with…
IT Procurement Technician Department: MSP Location: Tampa, FL (Onsite) Reports To: Director of Procurement Status: Non... ...seeking a detail-oriented and hands-on IT Procurement Technician to support the intake, imaging…
$65k - $80k
software, and hardware. Working under the direction of the Director of IT, the Systems Administrator will provide guidance on technical... ...Desk Assistant to provide guidance and assistance on technical support issues…
SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations... ...Systems Administrator Senior - Requires a Bachelor’s degree in an IT‑ related field o…
SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations... ...improves cybersecurity posture, and ensures reliable delivery of core IT services. KE…
Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing... ...and resolve issues in order to maximize the benefit of IT systems investments. R…
SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations... ...Systems Administrator Senior - Requires a Bachelor’s degree in an IT‑ related field o…
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What it support specialists earn in Tampa
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$54k |
| Mid level | $26–$36 | $54k–$74k |
| Senior | $34–$45 | $71k–$94k |
Adjusted for the Tampa market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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