$60k - $70k
effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of... .... Job Description Link Solutions is seeking an IT Support Specialist to join our tea…
Engineering & IT · Orlando, FL
IT Support Specialist jobs in Orlando, FL
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
68
Open roles today
$19–$45/hr
Typical pay range
$64k
Median, full-time
9
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Open it support specialist roles
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guidelines. We need strong knowledge and hands-on experience supporting computer hardware, desktop applications, Windows desktop and server... ...management. We require at least 2 years of experience in IT, systems, or n…
$80k - $90k
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Developm…
IT Specialist | Location : Orlando, FL About Us: Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico... ...Philippines which provides Customer Experience & Operational Support for modern comp…
$65k - $75k
effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of... ...Job Description Link Solutions is seeking an IT Logistics Specialist to join our tea…
$100k - $130k
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Developm…
Job-ID29095118Reference26-23443Summarized Purpose: • Provide on-site technical support to participants during scheduled visits • Assist participants with porting their mobile phones to the required platform • Configure a…
Description: The Jr. Systems Administrator supports daily operations and maintenance of server, storage, and basic network systems. This... ...fields or equivalent work Experience. Minimum of 3 years of IT work experienc…
Primary Responsibilities Manage the day-to-day administration and support of the Salesforce platform. Manage Salesforce users, roles, profiles, permission sets, and sharing rules. Configure and maintain custom objects, f…
cloud administration, identity management, endpoint management, and IT infrastructure . The ideal candidate will have solid, hands-on... ...-rounded systems administrator who can effectively manage and support modern clo…
$80k - $110k
IT Infrastructure Specialist – Network & VPN Location: Orlando, FL Work Arrangement: In-Office Employment Type: Full-Time Salary:... ...available. What You'll Do • Administer, maintain, and support enterprise network inf…
$75k - $90k
like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Provide Tier 1 and Tier 2 support for end users and devices. Administer Windows Server, Active Directory, Microsoft 365…
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What it support specialists earn in Orlando
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $39k–$54k |
| Mid level | $26–$36 | $54k–$74k |
| Senior | $34–$45 | $71k–$93k |
Adjusted for the Orlando market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
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Systems Administrator
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