effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of... ...Bachelor's degree in Computer Science, Information Technology, IT Service Management…
Engineering & IT · Orlando, FL
IT Support Specialist jobs in Orlando, FL
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
126
Open roles today
$19–$45/hr
Typical pay range
$64k
Median, full-time
7
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Open it support specialist roles
12 shown of 126 · sorted by freshness
Technology services to government clients in support of critical mission needs. Delivering a... ...is seeking Service Desk Support Specialists (Intermediate/Senior) to join our team in... ...successful candidate will hel…
Administrator Orlando, Florida or Southfield, Michigan Job Description Atwell is seeking an experienced Network Administrator to support the performance, reliability, and security of our network infrastructure across off…
Government Solutions is recruiting for a Network Administrator III to support our contract at PEO STRI in Orlando, FL.Location: Orlando,... ...agility allows us to promptly provide our customers with exceptional IT and e…
(Intermediate/Senior) is responsible for administering, maintaining, securing, and optimizing enterprise network infrastructure supporting mission-critical operations. The role manages routing, switching, wireless networ…
network by implementing network access policies and monitoring user behavior and network traffic for compliance with policies. Supports users by providing direct assistance for network and application software issues. Up…
and optimization of LAN, WAN, WLAN, and data center networks. Support the design of network architecture standards, best practices,... ...configurations, and standard operating procedures. Collaborate with IT security to…
control in high reliability and harsh environment applications. In aerospace and defense markets the company’s digitally tuned filters support secure communications in the presence of electromagnetic interference. Low dr…
Systems OneArc About the Role At BAE Systems OneArc, our IT Support team provides the technology and process to restore balance in... ...our organization secure and compliant. As an IT Support Specialist based out of our…
Job Summary The IT Specialist is a hands-on role responsible for the daily health, maintenance, and support of the company’s IT infrastructure. This position balances end-user support with back-end systems administration…
Job Description Job Description Title: Junior IT Systems Specialist Location: Orlando International Airport (MCO), Orlando, FL Are... ...through the airport runs as smoothly as possible – and helping to support those IT…
the Kia Center in Orlando, FL. We're offering the opportunity to support and maintain complex stadium and arena networks. This role will... ...Functions & Responsibilities Participate in the entire IT lifecycle including…
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What it support specialists earn in Orlando
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $39k–$54k |
| Mid level | $26–$36 | $54k–$74k |
| Senior | $34–$45 | $71k–$93k |
Adjusted for the Orlando market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
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Senior IT Support Specialist
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Systems Administrator
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