$94.4k - $155.8k
consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does... ...counseling services, health coaching and other resources to support your daily…
Customer Support · Las Vegas, NV
Technical Support Specialist jobs in Las Vegas, NV
Technical support specialists troubleshoot software, hardware, and account issues for customers, working tickets across tiers and documenting fixes for the knowledge base.
255
Open roles today
$19–$39/hr
Typical pay range
$58k
Median, full-time
5
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open technical support specialist roles
12 shown of 255 · sorted by freshness
$69.4k - $99.2k
flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous,... ...help translate business objectives into technical solutions and support the soft…
The client currently lacks in-house Dayforce expertise and is mid-implementation with an SI partner, so this person will set up and support the HR, Payroll, and Benefits teams and become the internal go-to Dayforce exper…
$32 - $34 per hour
Job Title: Maintenance Support Technician Location: Las Vegas, NV Zip Code: 89101 Start Date: Right Away Job Type: Contract-to-hire... ...#electrical As Field Technician 3, you will provide technical and leadership suppo…
The IT I&O Engineer will provide operational support for enterprise infrastructure and security environments, ensuring stability, compliance... ...and evidence collection. Strong technical documentation and knowledge tra…
Technician is responsible for installing, maintaining, troubleshooting, and supporting an organization's computer systems, hardware, software, and network infrastructure. They provide technical assistance to employees, r…
$18 - $20 per hour
providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and... ...Provide prompt and appropriate support to clients experiencing technical issues…
$25 - $34 per hour
able to do their job safely. Job Summary We are seeking a customer-focused IT Service Delivery Technician to provide technical support for the organization's end users across hardware, software, networking, and enterpris…
Wednesday through Friday onsite; Saturday and Sunday remote Reports to: Director of Technical Resolution What you will be doing The Technical Resolution Specialist provides Tier 2 support for customer and equipment issue…
$21 - $24 per hour
providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and... ...skilled and detail-oriented On-Site Bench Technician to join our technical supp…
Inc., a Las Vegas, NV based IT Solutions firm, has multiple openings for Business Systems Analyst. Job duties include: Act as a technical liaison and present complex content to both technical and nontechnical stakeholder…
needs. Client Relationship Management Build long-term relationships with clients by providing exceptional service and support. Serve as the main point of contact for inquiries, proposals, and after-sales follow-up. Colla…
02
What technical support specialists earn in Las Vegas
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$25 | $40k–$52k |
| Mid level | $24–$31 | $50k–$65k |
| Senior | $30–$39 | $62k–$82k |
National ranges — pay in Las Vegas typically tracks these.
03
What employers ask for
The skills these listings keep naming
Systematic troubleshootingTicketing systems (Zendesk, Jira)Operating systems (Windows, macOS)Networking basicsLog reading and reproduction stepsKnowledge base writingExplaining tech to non-technical usersSLA and queue managementPatience under pressure
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you troubleshoot an issue you have never seen before.
Show method: reproduce, isolate variables, check logs and recent changes, search known issues, then escalate with clean documentation. Method beats memorized fixes.
How do you explain a technical problem to a frustrated non-technical customer?
Give an example of translating jargon into a plain analogy, confirming understanding, and focusing on what happens next rather than internals.
When do you escalate a ticket, and what do you include in the handoff?
Show judgment about time and scope limits, and list a good escalation package: steps to reproduce, environment, logs, and everything already ruled out.
Tell me about a recurring issue you got permanently fixed.
Demonstrate pattern recognition: spotting repeat tickets, gathering evidence for engineering, and the reduction in volume after the fix or KB article.
How do you prioritize when the queue is full and SLAs are at risk?
Mention severity and impact first, quick wins to clear volume, and flagging SLA risk to your lead early instead of silently drowning.
What is your experience with our stack, or the closest thing to it?
Map your real experience honestly to their environment, then show learning speed with an example of a technology you picked up quickly on the job.
05
Resume tips that move the needle
For technical support specialists specifically — generic advice costs you here
01
Name your technical scope concretely: operating systems, SaaS products, networking, Active Directory, or SQL you have supported.
02
Quantify performance: tickets resolved per week, first-contact resolution, CSAT, and SLA compliance.
03
List certifications that pass filters, such as CompTIA A+ or Network+, ITIL Foundation, or vendor certs like Microsoft or Apple.
04
Show tier progression and trust: tier 2 escalations handled, on-call rotations, or knowledge base articles authored.
05
Mention the ticketing and remote-support tools you know, for example Zendesk, ServiceNow, Jira, and TeamViewer.
06
Where this role goes
Typical progression
01
Help Desk Technician
02
Technical Support Specialist
03
Tier 2/3 Support Engineer
04
Support Team Lead
05
Support Engineering Manager
Ten quiet minutes a day
Applying for technical support specialist jobs in Las Vegas?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.