$17 - $20 per hour
Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution…
Hospitality & Food
Hotel Front Desk Agent jobs
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
33,006
Open roles today
$14–$28/hr
Typical pay range
$41k
Median, full-time
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01
What hotel front desk agents earn in the US
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$46k |
| Senior | $21–$28 | $44k–$58k |
National ranges. City pages adjust for the local market.
02
Open roles across the US
12 shown of 33,006 · sorted by freshness
$16 - $20 per hour
Front Desk Agent / Reservations Agent, Vacation Rental & Hospitality Panhandle Getaways Location: Panama City Beach, FL (On-site, local... ...team in Panama City Beach. This is a hospitality and hotel style front desk ro…
management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across... ...are looking for an Experienced Guest Services Agent to join our team! This is a dual role as a Marriott Fron…
an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette... ...restaurants throughout Maine and New Hampshire, is seeking a friendly Front Desk Agent to…
Front Desk Agent TRAVELODGE OF PECOS, TX Hospitality Management Corporation is a Dallas based privately held provider of management solutions... ...Requirements: * Experience with an IHG branded hotel highly desired * Be…
Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide informati…
Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout... ...* You will be the friendly and attentive face of our hotel, ensuring guests…
virtues. Position Summary & Responsibilities The role of the Front Desk Agent is to provide exceptional guest service and ensure a welcoming, efficient, and seamless experience for all hotel guests. As the first and last…
Front Desk Agent Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it... ...change the hospitality industry, forever. The Role: Our hotel team is seeking…
Night Audit Front Desk Associate Location: Comfort Suites Hotel, Fresno CA 93720 Employment Type: Full Time or Part Time; Night Shift (overnight) Compensation: Competitive hourly wage DOE; Position Summary The Night Audi…
Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling... ...Customer Service in the Hospitality Field * Experience with hotel opera…
Luxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest qualit…
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
08
Hotel Front Desk Agent jobs by city
New York, NYSan Francisco, CASan Jose, CALos Angeles, CASan Diego, CASacramento, CAFresno, CASeattle, WAPortland, ORDenver, COSalt Lake City, UTLas Vegas, NVPhoenix, AZTucson, AZAlbuquerque, NMBoston, MAPhiladelphia, PAPittsburgh, PAWashington, DCBaltimore, MDRichmond, VAChicago, ILColumbus, OHCleveland, OHCincinnati, OHDetroit, MIIndianapolis, INMilwaukee, WIMinneapolis, MNKansas City, MOSt. Louis, MOOmaha, NEHouston, TXDallas, TXFort Worth, TXAustin, TXSan Antonio, TXOklahoma City, OKAtlanta, GAMiami, FLTampa, FLOrlando, FLJacksonville, FLCharlotte, NCRaleigh, NCNashville, TNMemphis, TNLouisville, KYNew Orleans, LA
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