$17 per hour
year Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your sk…
Hospitality & Food · Jacksonville, FL
Hotel Front Desk Agent jobs in Jacksonville, FL
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
163
Open roles today
$13–$26/hr
Typical pay range
$39k
Median, full-time
2
Fresh in this list
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01
Open hotel front desk agent roles
11 shown of 163 · sorted by freshness
$20 - $22 per hour
Job Title: Front Desk Legal Assistant Job Overview: Contemporary Staffing Solutions is seeking a Front Desk Legal Assistant to join our client in a role that supports key business operations and contributes to important…
effectively Education and Experience: ~ High school diploma or GED Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Why work for Turn…
$23 - $28 per hour
Senior Executive & Commercial Project Coordinator Position Title: Senior Executive & Commercial Project Coordinator Department: Executive Support & Commercial Operations Employment Type: Full-Time Contractor Location: On…
Beaver Chevrolet Jacksonville is seeking an enthusiastic and customer-focused Front Desk Receptionist to join our growing team. The successful candidate will be the first point of contact for our valued customers, provid…
$16 - $18 per hour
will be required * Ability to accept additional tasks, duties and/or direction from management Most work is performed indoors at a desk but may require walking throughout the store each day. Most work is performed indoor…
$40k - $65k
Position Overview Job Title Administrative Assistant Location Jacksonville, FL Overview The Administrative Assistant provides the core support that facilitates the working of the Business area to which they are aligned.…
$19 per hour
years Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your s…
Company: Harmony United Psychiatric Care Job Title: Office Assistant/Outpatient Clinic/Full-time Employment Job location: Fort Caroline, Jacksonville , FL About Us Harmony United Psychiatric Care is part of Harmony Unite…
p.m. to 7 a.m. but may vary depending on hotel occupancy. Ability to work weekends required... ...appropriately. Serves as information agent for hotel guests and handles problems and... ...experience required. Prior hote…
Job description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests…
02
What hotel front desk agents earn in Jacksonville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$43k |
| Senior | $20–$26 | $41k–$55k |
Adjusted for the Jacksonville market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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