Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insight…
Hospitality & Food · Orlando, FL
Hotel Front Desk Agent jobs in Orlando, FL
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
250
Open roles today
$14–$27/hr
Typical pay range
$40k
Median, full-time
4
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01
Open hotel front desk agent roles
11 shown of 250 · sorted by freshness
insurance, and retirement benefits! We are looking for a motivated Front Desk Receptionist to join our growing company. Here, you'll find the... .... I authorize the company to which I am applying and its agents to inves…
$16.5 per hour
resorts across the company. Job Description As a Front Desk Agent , you are the face of the resort and play a vital role in... ...Family Members ~ Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restau…
$18 per hour
16.50/hr for bilingual Spanish-speaking agents, with additional shift differentials with... ...have sales, collections, and/or front desk experience. ~ Strong communication, listening... ...Loyalty Program – Exclusive Di…
last a lifetime. Job Description The Reservations Agent is responsible for accurately processing inbound tour reservations... ...Package brochures for departmental Fun Packs distributed at hotel Guest Services locations.…
$17 per hour
and professionally. * Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may... ...requests and preferences. * Maintain a clean and organized front desk area. * Ass…
Receptionist (Bilingual Preferred) - City Kia of Greater Orlando City Kia of Greater Orlando is seeking a friendly, professional, and customer-focused Receptionist to join our team. This is a full-time, hourly position i…
Night Auditor SpringHill Suites & TownePlace Suites at FLAMINGO CROSSINGS Position Purpose: Balance all daily work for the hotel. Post and balance charges in a timely and efficient manner. Greets and registers guests, pr…
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matc…
$55k - $70k
ready to apply that experience in a consultative, customer-facing role. You may currently be a Front Desk Manager, Front Office Manager, Rooms Division Manager, Hotel Operations Manager, Assistant General Manager , or in…
create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for…
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What hotel front desk agents earn in Orlando
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $29k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $21–$27 | $43k–$57k |
Adjusted for the Orlando market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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