$22 - $23 per hour
customer journey. Job Description Position summary The Receptionist is responsible for providing covering the reception desk, greeting visitors and general clerical office support (* denotes an “essential function”) ~* A…
Hospitality & Food · Charlotte, NC
Hotel Front Desk Agent jobs in Charlotte, NC
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
207
Open roles today
$14–$27/hr
Typical pay range
$40k
Median, full-time
1
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01
Open hotel front desk agent roles
12 shown of 207 · sorted by freshness
$16 per hour
Location. Primary shift is 3:00pm to 11:00pm. **This position could potentially grow to Full-Time and growth within the Company and Hotel industry** What will I be doing? As a Guest Service Representative, you are respon…
$22 per hour
We have an opening for full and part time EXECUTIVE ADMIN ASSISTANT positions. Location : TIAA - 8500 Andrew Carnegie Boulevard, Charlotte, NC 28262 Note: online applications accepted only . Schedule : Full and part time…
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying…
the right fit? – The Suitable Talent ~ Fluent in reading and speaking both English and Spanish. ~ Experience as a Receptionist, Front Office Representative or similar role preferred but not required. ~0-2 years related e…
CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the…
Sleep Inn NorthLake, Charlotte, NC 28216 is now hiring Hotel Front Desk Agent for weekend afternoon shifts. This small, beautiful, newly renovated hotel is dedicated to warm, friendly hospitality and exceptional service.…
Perform functions as described below Qualifications Education High School Diploma Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Abili…
create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for…
USAREC MEPS Recruiting General Clerk III Location: Various CONUS Military Entrance Processing Station (MEPS) sites Position Type: Full-Time Work Schedule: Generally Monday-Friday, 0800-1700 local time; schedule may vary…
impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You... ...in a unique and personable way upon arrival. Book guest hotel reserva…
BDR Sales - Job Responsibilities: Directs customers to product information resources Handles all Internet sales inquiries personally Sets appointments for Sales Team Will be responsible for inbound phone calls and high v…
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What hotel front desk agents earn in Charlotte
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $29k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $21–$27 | $43k–$57k |
Adjusted for the Charlotte market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
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List night audit experience separately; it combines the desk with accounting and is in demand.
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Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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