Part-Time Front Desk Agent Home2 Suites by Hilton Pasco Tri-Cities Airport We are looking for an upbeat, dependable, and guest-focused... ...one of the first and last impressions our guests have of our hotel. We are look…
Hospitality & Food · Washington, DC
Hotel Front Desk Agent jobs in Washington, DC
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
435
Open roles today
$18–$35/hr
Typical pay range
$51k
Median, full-time
4
Fresh in this list
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01
Open hotel front desk agent roles
9 shown of 435 · sorted by freshness
$20 - $22 per hour
James Beard Award-winning culinary legends, Nancy Silverton and Stephen Starr, have joined forces to bring LA’s beloved Osteria Mozza to an iconic corner of Georgetown in Washington, DC. Mozza embodies an energy and pass…
$17 per hour
environment. 3. Must be able to answer the door reasonably quickly. 4. Must be able to lift small packages (up to 35 lbs). 5. Front hall area may not be perfectly heated or cooled at all times due to the working of the d…
We are looking for an experienced Senior Billing Specialist to support accurate and timely invoicing operations for a growing law firm in Washington, District of Columbia. This role is ideal for someone who can manage co…
$100k
Receptionist We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our residents and visitors, providing exceptional customer service while m…
$18 per hour
Honda of Fife is looking for a Full-Time Receptionist. The position starts at $18.00 per hour with a raise after 90 days. The receptionist will be responsible for ensuring all phone calls and customers are handled prompt…
$26.79 per hour
About Us is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a... ...business, cultural, social and political sectors. About the Front Desk Agent position Fir…
Job Responsibilities: Seeking a polished, customer-focused professional to support Reception, Hospitality, and Office Services for a law firm environment. Responsibilities include greeting guests, answering/forwarding ca…
The Administrative / General Clerk II plays a key role in supporting the Agency’s mission by delivering comprehensive administrative, clerical, records, and operational assistance across multiple organizational units. Th…
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What hotel front desk agents earn in Washington
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$23 | $38k–$48k |
| Mid level | $22–$28 | $45k–$58k |
| Senior | $26–$35 | $55k–$72k |
Adjusted for the Washington market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
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Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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