$17 per hour
: Doxie Hotel is a newly renovated boutique hotel located in Midtown Manhattan. We are a pet friendly hotel that is just minutes... ...Requirement: Minimum of ONE YEAR experience in either Hospitality front desk or custo…
Hospitality & Food · New York, NY
Hotel Front Desk Agent jobs in New York, NY
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
1,051
Open roles today
$19–$37/hr
Typical pay range
$54k
Median, full-time
4
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01
Open hotel front desk agent roles
10 shown of 1,051 · sorted by freshness
polished, and hospitality-driven Maitre D’s and Hosts to join our front- of-house team. Floradora is an upscale-casual restaurant... ...experience. WHAT WE ARE LOOKING FOR Previous restaurant, bar, hotel, or hospitality…
What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on…
$20 - $24 per hour
not only have fun but feel relaxed, welcome, and connected A minimum 1 year of Host or Reservations experience in a restaurant or hotel Have worked with Resy, OpenTable and/or similar reservation systems Experience in hi…
$29 - $31 per hour
award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the... ..., you will be responsible for the following duties: Front Desk Management and C…
$28 - $32 per hour
to 30 lbs. Key Competencies: •A High School Diploma with two years of relevant Hospitality or Customer Service experience in a hotel or corporate hospitality environment •Excellent organizational skills, with the ability…
$32.64 - $40.8 per hour
New York Hiring Entity The Carlyle, A Rosewood Hotel Department Rooms - Front Office Job Type Full-time Permanent BEGIN YOUR... ...Rosewood Hotels and Resorts is looking for a Front Desk Agent. The Front Desk Agent is re…
$24.5 - $25.5 per hour
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people... ...professionally. * Reports guest concerns or comments to the Front Desk Supervi…
Service and Phone Etiquette * LQA, Forbes Knowledge a plus * Strong Organizational Skills, Ability to Multi-task * Luxury Spa or Hotel Experience Preferred; Luxury Retail Experience Helpful * Computer Savvy; Previous Kno…
Luxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest qualit…
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What hotel front desk agents earn in New York
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$24 | $40k–$50k |
| Mid level | $23–$29 | $48k–$61k |
| Senior | $28–$37 | $58k–$77k |
Adjusted for the New York market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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