$26 - $28 per hour
Description: View the above video to see a Day In The Life of a PD Digital Court Reporter A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony ca…
Hospitality & Food · Boston, MA
Hotel Front Desk Agent jobs in Boston, MA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
464
Open roles today
$18–$36/hr
Typical pay range
$52k
Median, full-time
5
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 464 · sorted by freshness
Job Posting DescriptionPosition Summary: Works under close supervision to provide support to the administrative operations of a clinical serviceand works to ensure the best possible patient experience by effectively coor…
Front Desk Agent | Holiday Inn Boston Cambridge Area Be the reason guests choose to return. At Holiday Inn Boston Cambridge Area, we believe... ...person behind the desk. You'll be the welcoming face of our hotel, a loca…
Job-ID29247156Reference26-25583Max BR - *** Location: Onsite, Cambridge Campus Direct responsibilities will include, but not be limited to: Supporting tissue enhanced delivery platform development and portfolio programs…
ensuring measurable results for your brand. Job Description Job Description : We are seeking a dynamic and personable Front Desk Representative to join our team and be the welcoming face of our organization. As the Front…
games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and…
$41k - $45k
across multiple industries to strengthen their market presence and support their hiring efforts. Job Description As a Front Desk Agent at Brixton Corp, you will serve as one of the first points of contact for visitors, c…
POSITION PURPOSE: The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position... ...over the telephone, email inquiries, product knowledge of the hotel packages, fa…
As a Hotel Front Desk Agent at Hampton Inn Boston-Natick, you will be the welcoming face of our hotel, providing exceptional service to our guests and ensuring a seamless and enjoyable stay. You will assist with check-in…
Join The Verve Hotel - Boston Natick as a Front Desk Agent, where you'll be the first point of contact for our guests and play a key role in creating a welcoming and memorable experience. Responsibilities * Greet and wel…
$26.98 per hour
the status quo! #BELIMITLESS Job Description The primary responsibility of the Front Desk Agent is to warmly greet, welcome, and check guests in and out of the hotel while anticipating and responding to guest needs in ac…
$19.19 - $23.23 per hour
patients and visitors. • Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/... ...with patients, visitors or telephone calls. • Keeps the front desk and main lo…
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What hotel front desk agents earn in Boston
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$24 | $38k–$49k |
| Mid level | $22–$28 | $46k–$59k |
| Senior | $27–$36 | $56k–$74k |
Adjusted for the Boston market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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