Chesapeake Specialty Care Join a Team Where Your Work Matters Are you an experienced medical front desk professional who thrives in a busy environment, enjoys working with people, and takes pride in creating a positive p…
Hospitality & Food · Baltimore, MD
Hotel Front Desk Agent jobs in Baltimore, MD
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
144
Open roles today
$15–$29/hr
Typical pay range
$43k
Median, full-time
7
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 144 · sorted by freshness
$61k - $88.5k
McCormick & Company, Inc., a global leader in the spice, flavor, and seasonings industry, is seeking a full-time Administrative Assistant in our Finance - Americas group. This new hire will work at our Global Headquarter…
$50k - $65k
Assist in sample shipments both domestically & internationally • Willingness to be active & hands on, spend time away from the desk and in our design space • Other duties may be assigned Qualifications • Must be able to…
At Johns Hopkins Community Physicians (JHCP), we bring Johns Hopkins Medicine to our communities. With more than 40 locations throughout Maryland, Virginia, and Washington DC, we have opportunities for you to join our am…
DescriptionAt HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas t…
Cashier/Receptionist - Full Time Bob Bell Nissan / Kia Bob Bell Automotive Group is seeking a Full-Time Cashier/Receptionist to join our fast-growing, family-owned dealership. This is a great opportunity to work in a pro…
$18 per hour
At Audi Owings Mills, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inve…
$25 - $26 per hour
Title: Administrative Assistant - Operations Position Description: Full-Time, Benefit Eligible Schedule: Day Shift, No Weekends Pay Range: $25.00 - $26.00 per hour Objective: The Operations Administrative Assistant manag…
Evening & Weekend Scheduling Coordinator Position Summary At Senior Helpers of Baltimore and Central Maryland, exceptional care depends on exceptional coordination. We are seeking a highly organized, solutions-oriented E…
$120k - $165k
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform toget…
$15.05 per hour
About KIPP Baltimore KIPP is a non-profit network of college-preparatory, public charter schools serving elementary, middle and high school students. Our schools are part of the free public school system and enrollment i…
About Seaton Senior Living Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s…
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What hotel front desk agents earn in Baltimore
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$29 | $46k–$61k |
Adjusted for the Baltimore market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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