If you are looking for an opportunity to work for a fast growing, family-owned dealership, Bob Bell Automotive Group is for you! At Bob Bell, we strive to make every customer a customer for life. Happy employees make hap…
Hospitality & Food · Baltimore, MD
Hotel Front Desk Agent jobs in Baltimore, MD
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
220
Open roles today
$15–$29/hr
Typical pay range
$43k
Median, full-time
2
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 220 · sorted by freshness
Job Description The Ivy Hotel is in search of a Reservations Agent to join our growing team. The ideal candidate... .... Assures that the reservations desk is covered and maintained at all... ...works closely with other…
$50k - $65k
Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - ser…
$19.38 per hour
KNOWLEDGE, SKILLS, AND ABILITIES: The required skills such as communication and organizational abilities are essential for managing front desk interactions and coordinating office activities efficiently. Proficiency in M…
$22 - $27 per hour
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet produc…
Chesapeake Specialty Care Join a Team Where Your Work Matters Are you an experienced medical front desk professional who thrives in a busy environment, enjoys working with people, and takes pride in creating a positive p…
$48.65k - $79.3k
also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: Job Summary A Call Center Agent I receives and processes telephone calls from the general public requesting governmen…
Overview: We are looking for a detail-oriented and reliable Administrative Assistant to support our business operations. In this role, you will handle essential administrative and HR functions that keep our company runni…
Job Summary We are seeking a detail-oriented and organized Administrative Assistant – Virtual Survey to support daily administrative operations while assisting with online surveys, data collection, scheduling, and custom…
$23 - $25 per hour
Position: Administrative Assistant Location: 9690 Deereco Rd. Timonium, MD 21093 Department: Tax Employment Type: Full-Time Work Arrangement: In-Office Salary Range: $23.00 - $25.00 per hour Why Join KatzAbosch? At KatzA…
Precision and customer service are your strengths. This finance firm in Baltimore, MD is seeking two temporary Client Operations Assistants support the onboarding processes for it’s clients within a busy division. Whethe…
About Seaton Senior Living Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s…
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What hotel front desk agents earn in Baltimore
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$29 | $46k–$61k |
Adjusted for the Baltimore market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
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List night audit experience separately; it combines the desk with accounting and is in demand.
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Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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