when assisting employees or management. * Greet visitors, answer incoming calls, receive deliveries, and maintain a professional front- office environment. * Prepare, organize, scan, file, and distribute documents and co…
Hospitality & Food · Raleigh, NC
Hotel Front Desk Agent jobs in Raleigh, NC
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
138
Open roles today
$14–$27/hr
Typical pay range
$41k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 138 · sorted by freshness
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Business Relationship Manager is for you. As a Business Relationship Manager II (BRM) in Business Bankin…
Location: Raleigh, North Carolina, United StatesCompany: Universal Health ServicesPosted: 2026-09-25Universal Health Services is seeking a Health Information Coder to ensure accurate ICD-10 coding and support the Health…
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
Office clerks are responsible for many clerical tasks to ensure the staff can communicate and work efficiently. Their job involves answering phone calls, distributing mail, and preparing communications, accounting functi…
Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of ou…
$28 - $30 per hour
scheduling support by booking appointments and preventing conflicts. ~Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. ~Screening phone calls and routing callers to…
$69.7k - $114.8k
Location: Raleigh, Charlotte, Chicago At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.…
About Us At Larson Design Group (LDG), we’re more than an award-winning Architecture, Engineering, and Consulting firm; we’re a team of passionate professionals united by a bold purpose: creatively shaping our world. Fro…
CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full service hotels. Our properties lead the…
hire paperwork, employee documentation, interviews, postings, and other HR activities. ~Maintain a clean, organized, and professional front office and common areas. Requirements: ~High school diploma or equivalent requir…
$18 - $20 per hour
Dedicated to excellence in medicine, Animal Emergency Hospital and Urgent Care is seeking qualified individuals to fill receptionist/tech assistant positions. AEHUC has been a part of the Raleigh community for more than…
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What hotel front desk agents earn in Raleigh
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$46k |
| Senior | $21–$27 | $44k–$57k |
Adjusted for the Raleigh market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
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Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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