$15 per hour
: Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervis…
Hospitality & Food · Philadelphia, PA
Hotel Front Desk Agent jobs in Philadelphia, PA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
172
Open roles today
$15–$30/hr
Typical pay range
$44k
Median, full-time
1
Fresh in this list
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01
Open hotel front desk agent roles
11 shown of 172 · sorted by freshness
Job Title: Admin Assistant Job Overview: Contemporary Staffing Solutions is seeking a Admin Assistant to join our client in a role that supports key business operations and contributes to important organizational initiat…
POSITION SUMMARY Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engi…
We are looking for a detail-oriented Reservations Agent to assist customers with researching options, coordinating reservations, and providing professional service throughout the reservation process. This role is ideal f…
Cashier / Receptionist Department: Service Department / Parts / Front Office The Cashier / Receptionist is the customer-facing front line of the accounting office. This position handles all cash and payment transactions…
$50k - $65k
to clients and in-house attorneys. Settlement paper and check follow-up: Follow up with carriers, defense counsel, and internal desks on outstanding settlement papers and recovery checks. Check verification and disbursem…
$22.5 per hour
Job Title: Call Center Representative Job Overview: Contemporary Staffing Solutions is seeking a Call Center Representative to join our client in a role that supports key business operations and contributes to important…
$25 per hour
job. You are not stocking shelves. You are not sitting at a front desk watching the clock. You are not working on a smoky casino floor... ...holidays People who do well here often come from overnight retail, hotel front…
$18 - $22 per hour
Position Title: Administrative Assistant Location: Philadelphia, PA Assignment Type: Contract-to-Hire Compensation: $18-22/hr Work Schedule: Monday–Friday, 8:00 AM–5:00 PM On-Site or Hybrid: Fully On-Site Benefits: This…
$20 per hour
supports the Head of School’s office within an established educational institution serving students in an inclusive environment. The front desk is a high-traffic area that welcomes students, parents, donors, contractors,…
$50k - $70k
Our client, a well-established law firm, is looking to identify a professional and client-focused Front Desk Receptionist to support daily operations in its office. This is a full-time, fully in-office position and serve…
02
What hotel front desk agents earn in Philadelphia
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$20 | $32k–$41k |
| Mid level | $19–$24 | $39k–$50k |
| Senior | $23–$30 | $48k–$63k |
Adjusted for the Philadelphia market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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