$17 - $17.57 per hour
Job Summary The Receiving Manager is responsible for overseeing all receiving operations, ensuring accurate processing of incoming shipments, proper documentation, and compliance with company standards. This role support…
Hospitality & Food · Philadelphia, PA
Hotel Front Desk Agent jobs in Philadelphia, PA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
291
Open roles today
$15–$30/hr
Typical pay range
$44k
Median, full-time
4
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 291 · sorted by freshness
The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibili…
Traffic Control Supervisor Title: Traffic Control Supervisor Classification: Non-Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the Unit…
commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetica mode…
Responsible for receiving, greeting, registering, and scheduling all patients. Provides clerical support services to department faculty, residents & staff. Education High School Diploma or Equivalent Required Experience…
$18 per hour
00 - $18.00 widget: Regular Cambria Hotel Philadelphia Downtown Pyramid Global Hospitality... ...highly motivated individuals to join our Front Desk team. The ideal candidate uses their... ...in, registering guests, the…
Affiliated with STARR Restaurants , Talula’s Garden is a celebration of cooking the way it ought to be. By restaurateur Stephen Starr , in partnership with award-winning restaurateur Aimee Olexy , a true farm-to-table et…
$21.35 - $38.12 per hour
At Amtrak , we're passionate about connecting people and creating memorable travel experiences. As a Reservation Sales Agent , you'll play a vital role in helping customers plan their journeys, answer travel questions, a…
Office Assistant (Part-Time) Saint Helena Parish 1489 DeKalb Pike • Blue Bell, PA 19422 Are you a warm, organized, and service-minded professional who enjoys helping others and making a meaningful difference each day? Sa…
environment Excellent organizational skills and strong attention to detail Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. *The Offic…
$20 per hour
supports the Head of School’s office within an established educational institution serving students in an inclusive environment. The front desk is a high-traffic area that welcomes students, parents, donors, contractors,…
$50k - $70k
Our client, a well-established law firm, is looking to identify a professional and client-focused Front Desk Receptionist to support daily operations in its office. This is a full-time, fully in-office position and serve…
02
What hotel front desk agents earn in Philadelphia
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$20 | $32k–$41k |
| Mid level | $19–$24 | $39k–$50k |
| Senior | $23–$30 | $48k–$63k |
Adjusted for the Philadelphia market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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