$17 - $17.57 per hour
Job Summary The Receiving Manager is responsible for overseeing all receiving operations, ensuring accurate processing of incoming shipments, proper documentation, and compliance with company standards. This role support…
Hospitality & Food · Richmond, VA
Hotel Front Desk Agent jobs in Richmond, VA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
179
Open roles today
$14–$27/hr
Typical pay range
$41k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 179 · sorted by freshness
NaturaLawn of America, a leader in organic-based lawn care, is seeking a dedicated Customer Service Representative to join our team in Richmond, VA. This role is essential in ensuring our customers receive exceptional se…
$16 - $18 per hour
SUMMARY: This position provides reception, administrative, and clerical support to assigned programs. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations m…
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
Administrative Assistant (Contract) Richmond, VA 5 days onsite Contract Length: 1 Year Position Overview: We are seeking an experienced Administrative Assistant to provide high-level support to executive leaders and mana…
$16 - $18 per hour
Sheehy Auto Stores is honored to win the 2024 - 2026 Richmond Times Dispatch & Washington Post Top Workplaces Award!! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the indus…
Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the industry's best…
Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the industry's best…
you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited... ...a complaint is reported * Maintain all areas of the front desk * Take the initi…
Firm Summary: Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth fa…
We are looking to add an upbeat, enthusiastic Front Desk Agent to provide excellent service and create a memorable experience for our guests... ...with company match (full-time and part-time employees) * Hotel discounts…
The Dog Stop is seeking the best and brightest to join our Team as a retail/ front of house receptionist. You will serve as the initial and final point of contact for guests entering and leaving The Dog Stop. The candida…
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What hotel front desk agents earn in Richmond
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$46k |
| Senior | $21–$27 | $44k–$57k |
Adjusted for the Richmond market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
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List night audit experience separately; it combines the desk with accounting and is in demand.
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Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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