$17 - $17.57 per hour
Job Summary The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store ope…
Hospitality & Food · Richmond, VA
Hotel Front Desk Agent jobs in Richmond, VA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
149
Open roles today
$14–$27/hr
Typical pay range
$41k
Median, full-time
6
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open hotel front desk agent roles
12 shown of 149 · sorted by freshness
NaturaLawn of America, a leader in organic-based lawn care, is seeking a dedicated Customer Service Representative to join our team in Richmond, VA. This role is essential in ensuring our customers receive exceptional se…
Overview Senior Administrative Assistant (Administrative Support Assistant III) - Audit Capital One is seeking an exceptionally bright, self-motivated, and experienced Administrative Support Assistant III. This pivotal r…
$91k - $145k
Title: Assistant Attorney General, General Civil UnitState Role Title: Assistant Attorney GeneralHiring Range: $91,000 - $145,000, Commensurate with ExperiencePay Band: UGAgency: Attorney General & Dept of LawLocation: O…
$18 per hour
Friday, 8:15 am to 5:00 pm. Pay Rate is $18+ an hour based on experience. Job Type: Full time Location: Richmond, VA FRONT DESK DUTIES AND RESPONSIBILITIES: Answering and responding to phone calls. Referring new patients…
$100k - $115k
Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resource…
We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about room…
We are looking to add an upbeat, enthusiastic Front Desk Agents to provide great service and memorable experience to our guests. Benefits... ...with company match (full-time and part-time employees) * Hotel discounts (fu…
Receptionist/Cashier - Full-Time Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond! Sheehy Auto Stores is one of the Top 30 Private Dealer Groups in the country, r…
The Joint Chiropractic is looking for a Receptionist to join our team in our Richmond office. The Receptionist will greet and assist visitors and clients of the organization. The ideal candidate will deliver a profession…
Job Title: Process Assistant III / Administrative Assistant Position Type: contract 12 months with possible extension Location: Richmond, VA 23219 Salary Range: $30/hr to $35/hr on w2 Job ID#: #173246 Schedule : M-Th in…
The Dog Stop is seeking the best and brightest to join our Team as a retail/ front of house receptionist. You will serve as the initial and final point of contact for guests entering and leaving The Dog Stop. The candida…
02
What hotel front desk agents earn in Richmond
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$46k |
| Senior | $21–$27 | $44k–$57k |
Adjusted for the Richmond market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
Ten quiet minutes a day
Applying for hotel front desk agent jobs in Richmond?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.