Hospitality & Food · Pittsburgh, PA

Hotel Front Desk Agent jobs in Pittsburgh, PA

Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.

186
Open roles today
$14–$27/hr
Typical pay range
$40k
Median, full-time
1
Fresh in this list

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01

Open hotel front desk agent roles

12 shown of 186 · sorted by freshness

Front Desk Agent

Comfort Inn · Pittsburgh, PA · Full-time

A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of…

Posted 5d ago
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OIS Receptionist

The University of Pittsburgh · Pittsburgh, PA · Full-time
$16.5 - $20 per hour

OIS Receptionist University Center for International Studies - Pennsylvania-Pittsburgh - (26004695) The Office of International Services at the University of Pittsburgh is seeking a Receptionist to answer phones, greet g…

Posted 1w ago
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Fixed Operations Clerical Assistant

NorthStar Auto · Pittsburgh, PA · Full-time

The Fixed Operations assistant will work closely with the Service Manager and Office Manager to complete daily functions including cashiering and closing repair orders. Making service appointments. Managing company loane…

Posted 2w ago
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Administrative Assistant

Forms+Surfaces Inc · Glenshaw, PA · Full-time

Pittsburgh team, your career will put you on the front line of our activities. You'll find the... ...and airports, and restaurants and hotels, to universities, healthcare facilities, and... ...Administrative Assistant to…

Posted 3w ago
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Office Administrator

Techstra Solutions · Pittsburgh, PA · Full-time

Techstra Solutions, a Technology Consulting & Resourcing firm, is looking for an Operations focused Office Administrator to join our team in our Pittsburgh’s east end office (Squirrel Hill area). This person will work to…

Posted 2mo ago
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Hotel Front Desk Agent

FourPoints Monroeville · Monroeville, PA · Full-time
$17 - $20 per hour

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution…

Posted 3mo ago
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Hotel Night Auditor

FourPoints Monroeville · Monroeville, PA · Full-time
$17 - $20 per hour

clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room…

Posted 3mo ago
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Legal Front Desk Receptionist

Gpac · Pittsburgh, PA · Full-time
$50k - $70k

Our client, a well-established law firm, is looking to identify a professional and client-focused Front Desk Receptionist to support daily operations in its office. This is a full-time, fully in-office position and serve…

Posted 6mo ago
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Receptionist

BMW of Pittsburgh · Pittsburgh, PA · Full-time

P&W Foreign Cars is Pittsburgh, Pennsylvania's premier source for BMW and MINI vehicles. We've been a family-owned and operated dealership group for over 50 years, and make a point to go above and beyond for our employee…

Posted 7mo ago
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Receptionist

The Dog Stop Carnegie (TDS-0016) · Carnegie, PA

The Dog Stop® seeks a part time Front Desk Attendant. This person will be responsible for overseeing all canine and employee activities. Must have a positive attitude and be confident and comfortable with dogs of all siz…

Posted 10mo ago
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02

What hotel front desk agents earn in Pittsburgh

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $14–$18 $29k–$37k
Mid level $17–$22 $35k–$45k
Senior $21–$27 $43k–$56k

Adjusted for the Pittsburgh market from national ranges.

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What employers ask for

The skills these listings keep naming

Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

A guest arrives at midnight and their reservation is missing. What do you do?

Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.

How do you handle an angry guest complaining about their room?

Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.

What property management systems have you used?

Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.

How do you approach upselling upgrades at check-in?

Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.

Walk me through your end-of-shift balancing routine.

Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.

Can you work overnight audit shifts or rotating weekends?

Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.

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Resume tips that move the needle

For hotel front desk agents specifically — generic advice costs you here

01

Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.

02

Quantify the property: room count, brand or flag, and occupancy levels you handled.

03

Include upsell revenue or enrollment numbers for loyalty programs if tracked.

04

Mention guest satisfaction scores or review mentions tied to your service.

05

List night audit experience separately; it combines the desk with accounting and is in demand.

06

Where this role goes

Typical progression

01 Front Desk Agent
02 Front Desk Supervisor
03 Front Office Manager
04 Hotel General Manager
Ten quiet minutes a day

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