$17 - $17.57 per hour
Job Summary The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store ope…
Hospitality & Food · Pittsburgh, PA
Hotel Front Desk Agent jobs in Pittsburgh, PA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
154
Open roles today
$14–$27/hr
Typical pay range
$40k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 154 · sorted by freshness
The law firm of Marshall Dennehey is seeking a full-time Office Assistant for the firm's Pittsburgh, PA office. Responsibilities: Create and maintain legal files, both electronic and paper Locate and file documents in th…
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations…
$17 - $20 per hour
Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution…
$17 - $20 per hour
clean and presentable. * Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. * Maintain front desk supplies and equipment. * Coordinate with housekeeping and maintenance to track…
P&W Foreign Cars is Pittsburgh, Pennsylvania's premier source for BMW and MINI vehicles. We've been a family-owned and operated dealership group for over 50 years, and make a point to go above and beyond for our employee…
providing high- quality, community-focused housing. We are currently seeking an engaged and passionate professional to serve as Front Desk Compliance Specialist for East Hills with a combined 313 units . Under the direct…
Administrative Assistant Who We Are Donnelly-Boland and Associates is a woman-owned CPA and management consulting firm that helps small businesses, startups, not-for-profit companies, and government agencies run a wide r…
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
Pittsburgh team, your career will put you on the front line of our activities. You'll find the... ...and airports, and restaurants and hotels, to universities, healthcare facilities, and... ...Administrative Assistant to…
$50k - $70k
Our client, a well-established law firm, is looking to identify a professional and client-focused Front Desk Receptionist to support daily operations in its office. This is a full-time, fully in-office position and serve…
The Dog Stop® seeks a part time Front Desk Attendant. This person will be responsible for overseeing all canine and employee activities. Must have a positive attitude and be confident and comfortable with dogs of all siz…
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What hotel front desk agents earn in Pittsburgh
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $29k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $21–$27 | $43k–$56k |
Adjusted for the Pittsburgh market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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