: Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment... ...partners with LEFT LANE Hospitality to recruit a Front Office Manager for Hotel Bardo Savannah.... ...and/or accidents prese…
Hospitality & Food · Detroit, MI
Hotel Front Desk Agent jobs in Detroit, MI
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
143
Open roles today
$13–$26/hr
Typical pay range
$38k
Median, full-time
5
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01
Open hotel front desk agent roles
12 shown of 143 · sorted by freshness
: Children's Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically…
Receptionist - Office Administration Are you a highly skilled multitasker with a knack for organization and a love for interacting with people? We are looking for a Receptionist - Office Administration assistant to join…
The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to…
The Shinola Hotel is seeking an Assistant General Manager for San Morello ! Featuring Detroit-inspired design with multiple food and beverage venues from NoHo Hospitality Group, The Shinola Hotel reflects the best of Shi…
We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the ca…
: We are seeking a highly professional and personable Front Desk Agent to join our dynamic team. As the first point of contact for our... ...complaints in a courteous manner. Maintain updated knowledge of hotel services,…
$19 per hour
Why us? Shinola Hotel is seeking a Part-Time Reservation Agent to create timeless memories and quality experiences for guests and associates alike.... ...special room requests into computer system and alerts front desk s…
$23 per hour
No more front desk. No more phones. No more "how can I direct your call?" You already have the communication skills, the professional presence, and the ability to manage any room. We teach you the games. You bring the pe…
Overview Supports the procurement team by coordinating and facilitating collaboration across internal teams and external suppliers to effectively achieve procurement initiatives. Including supplier performance management…
At Les Stanford Chevrolet Cadillac, we pride ourselves on delivering excellent customer service and a welcoming experience for everyone who walks through our doors. About the role: We are looking for a PART time receptio…
$50k - $75k
Seeking a highly skilled administrative professional adept at professional office management through expertise in organization, scheduling, and seamless coordination of operations! About the Company EW Grobbel is a famil…
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What hotel front desk agents earn in Detroit
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$21 | $33k–$43k |
| Senior | $20–$26 | $41k–$54k |
Adjusted for the Detroit market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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