Patient Access Representative Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven b…
Hospitality & Food · Detroit, MI
Hotel Front Desk Agent jobs in Detroit, MI
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
127
Open roles today
$13–$26/hr
Typical pay range
$38k
Median, full-time
5
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 127 · sorted by freshness
Description: The Customer Fulfillment Representative is a warehouse worker who will fulfill and process orders, accept incoming shipments, and oversee the general organization of the warehouse. This is a full-time wareho…
$27 - $28 per hour
Description Summary: Who We Are White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality bu…
: Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities…
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, he…
At Les Stanford Chevrolet Cadillac, we pride ourselves on delivering excellent customer service and a welcoming experience for everyone who walks through our doors. About the role: We are looking for a PART time receptio…
Mutli-specialty Job Description Front Desk reception with knowledge of EPIC is preferred but not a must, will train. Full time job able to multi- task and commute. Qualifications Job Summary We are seeking a dynamic and…
$17 - $20 per hour
when needed - Scheduling appointments - Process referrals and authorizations - Transcription - Collecting co-pays - Monitors front office supplies/inventory - Monitors patients waiting area EDUCATION: Must be high school…
Medical office Job Description SCHEDULING/RESCHEDULE , CONFIRM APPT, ANSWER CALLS , ASSIST WITH FAXES, KNOWLEDGE OF EPIC , VERIFY INSURANCE AND GET THEM READY THE DAY BEFORE , ALONG WITH COPAYS, GET AUTHORIZATION. ASSIST…
Office Assistant/ Order Processer The Order Processor / General Office Assistant serves as the primary facilitator of domestic order processing. In addition, this role manages incoming email, phone calls and other miscel…
$50k - $75k
Seeking a highly skilled administrative professional adept at professional office management through expertise in organization, scheduling, and seamless coordination of operations! About the Company EW Grobbel is a famil…
Job Title: Digital Fundraising Specialist Job Status: Full-time Functional areas/departments where this position may be located: ~Development Job Summary: Under general supervision, the Digital Fundraising Specialist is…
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What hotel front desk agents earn in Detroit
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$21 | $33k–$43k |
| Senior | $20–$26 | $41k–$54k |
Adjusted for the Detroit market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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