No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and…
Hospitality & Food · Indianapolis, IN
Hotel Front Desk Agent jobs in Indianapolis, IN
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
228
Open roles today
$13–$26/hr
Typical pay range
$38k
Median, full-time
2
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 228 · sorted by freshness
member and guest inquiries in person, by phone, and the ticketing system. This position will provide successful support for the front desk, store sales, electronic lockbox sales and support, membership record administrat…
Join Our Winning Team as a Night Auditor at Hilton Garden Inn Indianapolis Airport!Powered by Schahet Hotels Are you a night owl who thrives in a dynamic, guest-focused environment? Do you love making connections and pro…
$16 per hour
Position: Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front... ...warm and positive first impression. Register guests into the hotel’ s system,…
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests... ...warm and positive first impression. Register guests into the hotel’ s syst…
$15 - $22 per hour
$1000 Joining Bonus Available Front Desk Agent / Night Auditor - Now Hiring Must have Hotel Experience Pay Rate: $15 - $22 per hour Perks & Benefits: * 1 week paid vacation (after Year 1) * 2 weeks paid vacation (startin…
Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport! Are you an outgoing, people-loving individual who thrives... ...create a welcoming experience for every guest! As the face of our hotel, you’…
Automotive Service Department Customer BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the door. Requir…
$15 - $16 per hour
delivering a top-notch first impression? At Blue Compass RV, our Receptionist is more than just a voice on the phone or a smile at the front desk, you're the spark that sets the tone for an unforgettable customer experie…
mandatory communication meetings. Qualifications Are you the right fit? – The Suitable Talent ~ Experience as a Receptionist, Front Office Representative or similar role preferred but not required. ~0-2 years related exp…
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
$18 - $20 per hour
~ Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills ~1+ year of front desk receptionist experience or related job experience preferred ~ Exhibits working know…
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What hotel front desk agents earn in Indianapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$21 | $33k–$43k |
| Senior | $20–$26 | $41k–$54k |
Adjusted for the Indianapolis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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