$16 - $18 per hour
Receptionist Tom Wood Volkswagen Indianapolis, IN Schedule: Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break Compensation: $16.00 - $18.00 per hour, based on experience Position Summary Tom Wood Volkswagen is seeki…
Hospitality & Food · Indianapolis, IN
Hotel Front Desk Agent jobs in Indianapolis, IN
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
326
Open roles today
$13–$26/hr
Typical pay range
$38k
Median, full-time
1
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 326 · sorted by freshness
Reservation Agent (Part time)-5 U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service,... ...Discounts on Apple products, Dell computers, cell phone plans, hotels, and more…
next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable... ...Excellence - Stay Nimble - Own It About Us HHM Hotels is proud t…
$17 per hour
Front Desk Agent About IHG and the InterContinental Indianapolis The InterContinental Indianapolis, brings urban luxury and timeless... ...of Monument Circle. Explore our very own InterContinental® Hotels & Resorts - a t…
$17 per hour
Front Desk Agent About IHG and the InterContinental Indianapolis The InterContinental Indianapolis, brings urban luxury and timeless style... ...of Monument Circle. Explore our very own InterContinental Hotels & Resorts…
Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide informatio…
Be the Face of Our Hotel! Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping the…
FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the middle market. With nearly 1,500 employees across 26 offices, we support clients ranging from large multinationals to mid…
Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport! Are you an outgoing, people-loving individual who thrives... ...create a welcoming experience for every guest! As the face of our hotel, you’…
$16 per hour
Position: Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front... ...warm and positive first impression. Register guests into the hotel’ s system,…
Join Our Winning Team as a Night Auditor at Hilton Garden Inn Indianapolis Airport!Powered by Schahet Hotels Are you a night owl who thrives in a dynamic, guest-focused environment? Do you love making connections and pro…
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests... ...warm and positive first impression. Register guests into the hotel’ s syst…
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What hotel front desk agents earn in Indianapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$21 | $33k–$43k |
| Senior | $20–$26 | $41k–$54k |
Adjusted for the Indianapolis market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
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List night audit experience separately; it combines the desk with accounting and is in demand.
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Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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