Location: Louisville, Kentucky, United StatesCompany: Trilogy Health ServicesPosted: 2026-09-25Trilogy Health Services is seeking a Clinical Coder in Louisville, KY. You will extract clinical information from medical rec…
Hospitality & Food · Louisville, KY
Hotel Front Desk Agent jobs in Louisville, KY
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
135
Open roles today
$13–$25/hr
Typical pay range
$37k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
11 shown of 135 · sorted by freshness
listening carefully to callers’ needs, gathering pertinent information, and connecting them with the appropriate team member. * Provide front- line assistance to caregivers, clients, applicants, referral partners, and pr…
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
: : Baptist Health Medical Group is a comprehensive network that includes over 1,100 physicians and advanced practice clinicians across Kentucky and Indiana. They represent over 75 specialties including primary care and…
Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout... ...* You will be the friendly and attentive face of our hotel, ensuring guests…
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish... ...whenever a complaint is reported • Maintain all areas of the front desk; cl…
detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In... ...setting. Key Responsibilities * You will be the key to our hotel' s financial…
Primary Responsibilities • Maintain all areas of the front desk; clean and organized • Responds promptly to any guest inquiries or complaints... ...clean • Assist in setting up breakfast daily • Explain various hotel ame…
$50k
polished and detail-oriented Receptionist with experience managing front-desk operations and administrative workflows within fast-paced... ...in matching great people with great companies. Our experienced agents will lis…
$17 per hour
About Tailor Made Tailor Made Pest & Wildlife is a locally owned, growing company providing pest-control and wildlife-management solutions throughout Louisville and the surrounding area. We solve real problems, protect h…
$18 per hour
Position: Church Administrative Assistant Hours: 35 hours Location: Highland Park First Baptist Church Pay Scale: Starting pay $18 an hour About the Position Our church is seeking a dependable, organized, and detail-orie…
02
What hotel front desk agents earn in Louisville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $27k–$35k |
| Mid level | $16–$20 | $33k–$42k |
| Senior | $19–$25 | $40k–$53k |
Adjusted for the Louisville market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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