improve our communities. BryantCorp currently owns and manages three hotels with three hotels in the development pipeline. We also own and... ...drive our team in everything we do.Job DescriptionPosition: Front Desk Repr…
Hospitality & Food · Louisville, KY
Hotel Front Desk Agent jobs in Louisville, KY
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
142
Open roles today
$13–$25/hr
Typical pay range
$37k
Median, full-time
2
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open hotel front desk agent roles
9 shown of 142 · sorted by freshness
Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout... ...* You will be the friendly and attentive face of our hotel, ensuring guests…
community by leading with ART, 21c Museum Hotels is one of the pioneering examples of... ...! Job Description Reports To: Front Desk Supervisor/Front Office Manager Supervises... ...providing a superior experience, the F…
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
position in the sales department because you learn about all aspects of sales, catering, and CS, as well as the operation of the entire hotel. This position can set you up for a progressive career in the sales discipline…
$17 per hour
Germain Porsche of Louisville Full-Time Receptionist Louisville, KY Full-time Monday through Thursday 9am to 7pm $17 per hour At Germain, our mission is to attract, develop and retain exceptional people to deliver an out…
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish... ...whenever a complaint is reported • Maintain all areas of the front desk; cl…
Primary Responsibilities • Maintain all areas of the front desk; clean and organized • Responds promptly to any guest inquiries or complaints... ...clean • Assist in setting up breakfast daily • Explain various hotel ame…
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering t…
02
What hotel front desk agents earn in Louisville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $27k–$35k |
| Mid level | $16–$20 | $33k–$42k |
| Senior | $19–$25 | $40k–$53k |
Adjusted for the Louisville market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
Ten quiet minutes a day
Applying for hotel front desk agent jobs in Louisville?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.