The Office Administrator plays a critical role in ensuring the smooth daily functioning of the assigned teams, providing administrative and operational support across multiple business management teams. This position req…
Hospitality & Food · Nashville, TN
Hotel Front Desk Agent jobs in Nashville, TN
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
150
Open roles today
$14–$28/hr
Typical pay range
$41k
Median, full-time
4
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 150 · sorted by freshness
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
$16 - $17 per hour
Job Summary Renewal House is seeking a Program Office Assistant to ensure smooth operations in our 24-hour program office. The Program Office Assistant provides general office support and client support services to the f…
ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to... ...able to work all night, and also be available for other shifts at front desk when necess…
multitask in a busy environment. St. Thomas Rheumatology Consultants is looking for a dependable, professional, and patient-focused Front Desk Medical Receptionist to join our rheumatology practice. Position Responsibili…
: The Office Operations Assistant is a part of the Office of the General Counsel at Vanderbilt University and supports the entire OGC team via office operational excellence. The Office Operations Assistant is responsible…
excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first... ...* 25% Discount in Resort Outlet…
volunteer, and program data. This is a part-time, on-site role (approximately 29 hours per week) ideal for someone who enjoys a mix of front-desk customer service and behind-the-scenes administrative work in a mission-dr…
SUMMARY At Margaritaville Hotel Nashville, the Front Desk Agent is often the first friendly face our guests see and the last one they see before heading home. You help set the tone for their entire stay by creating a wel…
Donelson First is seeking a Ministry Operations & Executive Assistant to join our ministry team. This position provides administrative, operational, and organizational support that helps our pastors, staff, volunteers, a…
Job Summary At Margaritaville Hotel Nashville, our Public Area Attendants help create the clean, welcoming atmosphere that allows every guest to relax and enjoy their stay. In this role, you'll take pride in maintaining…
Front Desk Office Assistant (Bilingual – English & Spanish Required) Madison Dental Works PLLC is looking for a friendly, motivated, and reliable Front Desk Office Assistant to join our growing dental team. If you enjoy…
02
What hotel front desk agents earn in Nashville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$46k |
| Senior | $21–$28 | $44k–$58k |
National ranges — pay in Nashville typically tracks these.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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