Job Summary The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store ope…
Hotel Front Desk Agent jobs in St. Louis, MO
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
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Open hotel front desk agent roles
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guests with luggage upon their arrival to and departure from the hotel ~ Use guest names ~ Be knowledgeable and helpful about the... ...numbers Book reservations for those guests who approach the Front Desk Be an enthusi…
leading with ART, 21c Museum Hotels is one of the pioneering examples... ...Reports To: Night Manager/ Front Office Manager General Purpose... ...beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate..…
Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout... ...* You will be the friendly and attentive face of our hotel, ensuring guests…
position in the sales department because you learn about all aspects of sales, catering, and CS, as well as the operation of the entire hotel. This position can set you up for a progressive career in the sales discipline…
detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In... ...setting. Key Responsibilities * You will be the key to our hotel' s financial…
Autohaus BMW, is absolutely committed to providing an exceptional consumer experience and we know that starts with YOU. If you want to work in an environment where customer service is our priority and you would like an o…
The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at St. Louis Nissan, the Cashier/Receptionist is critical to our c…
Cashier / Receptionist Be the Welcome Behind the Suntrup Experience Are you the kind of person who can make someone feel welcome within the first few seconds of a conversation? Suntrup Automotive Group is looking for a f…
Manufacture Incentive Clerk Suntrup Automotive Group is a family-owned and operated car dealership seeking a full-time Administrative Clerk. The ideal candidate will be detail-oriented, reliable as well as a dependable t…
Do you have a love of working with people and a commitment to providing the best possible guest experience? You may be our next Front Desk Administrative Assistant Professional. In this role, you will… Reception & Greeti…
Job Summary: Administrative assistants oversee routine and advanced duties for other professionals. They work closely with administrators and other employees to organize files, create correspondence, and prepare reports…
What hotel front desk agents earn in St. Louis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$20 | $33k–$42k |
| Senior | $19–$25 | $40k–$53k |
Adjusted for the St. Louis market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
Quantify the property: room count, brand or flag, and occupancy levels you handled.
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
Mention guest satisfaction scores or review mentions tied to your service.
List night audit experience separately; it combines the desk with accounting and is in demand.
Where this role goes
Typical progression
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