21C MUSEUM HOTELS Company Description If you love saying YES and enjoy engaging... ...Job Description Reports To: Front Desk Supervisor/Front Office Manager Supervises... ...a superior experience, the Front Desk Agent is…
Hospitality & Food · St. Louis, MO
Hotel Front Desk Agent jobs in St. Louis, MO
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
315
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
6
Fresh in this list
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01
Open hotel front desk agent roles
10 shown of 315 · sorted by freshness
$18 per hour
Responsibilities Include: Accommodating hotel guests by registering and assigning rooms. Verifying guest identification Issuing room keys Transmitting and receiving messages Keeping records of occupied rooms and guests’…
$17 - $17.57 per hour
Job Summary The Receiving Manager is responsible for overseeing all receiving operations, ensuring accurate processing of incoming shipments, proper documentation, and compliance with company standards. This role support…
The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury,…
The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury,…
: Position Description Experienced Office Clerk for Quality Control department at AVMATS Jet Support location at Spirit of St Louis Airport, Chesterfield, MO. Position Summary This position entails general office service…
Reservation Clerk Part-Time Central Part Time 25.76 - 28.99 (Annually) Job Summary This position is responsible for ensuring the efficient transportation scheduling or reservations of Metro Paratransit and Demand Respons…
position in the sales department because you learn about all aspects of sales, catering, and CS, as well as the operation of the entire hotel. This position can set you up for a progressive career in the sales discipline…
$16 - $17 per hour
guests with luggage upon their arrival to and departure from the hotel ~ Use guest names ~ Be knowledgeable and helpful about the... ...numbers Book reservations for those guests who approach the Front Desk Be an enthusi…
Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout... ...* You will be the friendly and attentive face of our hotel, ensuring guests…
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What hotel front desk agents earn in St. Louis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$20 | $33k–$42k |
| Senior | $19–$25 | $40k–$53k |
Adjusted for the St. Louis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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