Location: Memphis, Tennessee, United StatesCompany: Mississippi Baptist Health SystemsPosted: 2026-09-25Job PostingCodes diagnoses and procedures of inpatient records and abstracting information at defined facilities for…
Hospitality & Food · Memphis, TN
Hotel Front Desk Agent jobs in Memphis, TN
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
130
Open roles today
$12–$25/hr
Typical pay range
$36k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
7 shown of 130 · sorted by freshness
$15 - $18 per hour
PriorityPet Urgent Care fills the space between routine appointments and the emergency room, providing walk-in care for urgent, non-life-threatening needs when many primary practices are closed. Open seven days a week wi…
: Dealership: L0815 Sunrise Buick GMC at Wolfchase Do You Work in Retail or Hospitality and Enjoy Helping People? Sunrise Chevrolet Buick GMC at Collierville has Immediate Openings for Call Center Customer Service Repres…
For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions. Headquartered in Missouri, we provide pneumatic compression devic…
At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the w…
management and support end-of-day accounting tasks. Monitor the front desk area and lobby to help maintain a safe and secure environment.... ...manage priorities during overnight shifts. Comfort using hotel management sy…
Job Title: Front Desk Agent Department: Front Desk Reports To: Front Desk Manager FLSA Status: Non-Exempt Summary: Accommodate... .... 1. Greet, register, and assign rooms to guests of hotel. * 2. Verify customers' credi…
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What hotel front desk agents earn in Memphis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $12–$16 | $26k–$33k |
| Mid level | $15–$19 | $32k–$40k |
| Senior | $19–$25 | $39k–$51k |
Adjusted for the Memphis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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