NorthStar Memorial Group in Memphis, TN is seeking a Cemetery & Funeral Home Office Manager at Memorial Pak Funeral Home & Cemetery. The role involves overseeing administrative operations, coordinating orders, and leadin…
Hospitality & Food · Memphis, TN
Hotel Front Desk Agent jobs in Memphis, TN
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
202
Open roles today
$12–$25/hr
Typical pay range
$36k
Median, full-time
6
Fresh in this list
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01
Open hotel front desk agent roles
9 shown of 202 · sorted by freshness
: Purpose and Scope: Supports the organization or department by performing administrative and secretarial services for the Safety and Security Advisors. Assists management with administrative tasks such as tracking and c…
: Purpose and Scope: Supports an organization or department by performing secretarial and clerical services for the Mental Health Center Services office, particularly the psychologist team. Assists management with admini…
: Refugee Administrative Assistant Requisition # : req11867 Location: Memphis, TN Hours: Full-Time (40 Hours/Week) Bethany is changing the world through family. We began our work by serving one child more than 75 years a…
and maintain all items and surfaces in designated areas, ensuring hotels standards of cleanliness. Potential Career Paths... ...paper hand towels, soaps in correct amount and location. Sweep front entrance daily. Clean p…
$16 per hour
Job Description We’re looking for a bright, energetic Office Assistant to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Office Team Members are an int…
$31k - $42k
: Front Desk Representative (Bilingual) If you are looking to start an exciting career with one of Tennessee's most successful healthcare clinics, then join the DarSalud team as a Front Desk Representative! Are you seeki…
$12 per hour
Front Desk Receptionist (Part-Time) Location: MT Pain & Injury Centers – Memphis, TN Position Type: Part-Time Pay: $10.00 per hour About MT Pain & Injury Centers MT Pain & Injury Centers is committed to providing compass…
Job Title: Front Desk Agent Department: Front Desk Reports To: Front Desk Manager FLSA Status: Non-Exempt Summary: Accommodate... .... 1. Greet, register, and assign rooms to guests of hotel. * 2. Verify customers' credi…
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What hotel front desk agents earn in Memphis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $12–$16 | $26k–$33k |
| Mid level | $15–$19 | $32k–$40k |
| Senior | $19–$25 | $39k–$51k |
Adjusted for the Memphis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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