$17.05 per hour
Greet guests warmly upon arrival and departure * Assist guests with loading and unloading luggage * Provide information about the hotel amenities and local area * Coordinate with other hotel departments to meet guest nee…
Hospitality & Food · Chicago, IL
Hotel Front Desk Agent jobs in Chicago, IL
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
427
Open roles today
$15–$30/hr
Typical pay range
$44k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 427 · sorted by freshness
accurately Answer guest questions, provide information about hotel services, and assist with special requests when possible... ...procedures, and safety standards at all times Help keep the front desk area organized, cle…
: COLLEGE CLERICAL ASSISTANT I - PART-TIME KENNEDY-KING COLLLEGE Kennedy-King College currently seeks a College Clerical Assistant I Part-Time to work in the Presidential Suite. Under supervision, the College Clerical As…
$20 - $25 per hour
Boka Restaurant Group is seeking an organized, hospitality-driven Reservationist to support our restaurants and events at The Hoxton Chicago, including Cira, Cabra, Lazy Bird, and private events. As a central point of co…
recovery-friendly workplace, we're here to help you thrive personally and professionally. * Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available base…
Responsibilities * We are seeking a friendly, dependable, and experienced Front Desk Agent to join our dynamic team at Hilton. This full-time position requires hotel front desk experience, a commitment to exceptional gue…
$35.55 - $38.51 per hour
DUTIES AND RESPONSIBILITIES: · Identify, recruit, and make recommendations for hiring candidates for all hotel positions. Screen, interview and test applicants; coordinate background checks/references, and process applic…
$20 per hour
Overview We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team on a temporary basis. As the... ...in matching great people with great companies. Our experienced agents will liste…
POSITION Front Desk Agent ABOUT THE LAKE: The Lake is a new private social club opening in Fall 2026 in Chicago’s River North neighborhood... ...in 2021 that develops and operates a collection of luxurious hotels and clu…
$20 - $23 per hour
visitors, employees, vendors, and incoming callers. This position is ideal for someone who enjoys being the consistent presence at the front desk and takes pride in providing excellent service and keeping an office organ…
the beauty and skincare industry. Position Overview As a Front Bar Receptionist, you are the first impression of FACE FOUNDRIÉ.... ...FOUNDRIÉ retail products Support daily operational tasks and front desk responsibiliti…
$18 - $22 per hour
Innovative Care is currently hiring receptionists to work at our Primary Care and Urgent Care Offices. We have full-time and part-time opportunities available. Responsibilities/requirements: ~Greet patients when they arr…
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What hotel front desk agents earn in Chicago
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$20 | $32k–$41k |
| Mid level | $19–$24 | $39k–$50k |
| Senior | $23–$30 | $48k–$63k |
Adjusted for the Chicago market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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