$17.6 - $18.19 per hour
Job Summary The Receiving Manager is responsible for overseeing all receiving operations, ensuring accurate processing of incoming shipments, proper documentation, and compliance with company standards. This role support…
Hospitality & Food · Chicago, IL
Hotel Front Desk Agent jobs in Chicago, IL
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
483
Open roles today
$15–$30/hr
Typical pay range
$44k
Median, full-time
2
Fresh in this list
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01
Open hotel front desk agent roles
11 shown of 483 · sorted by freshness
$3,935 per month
Job Requisition ID: 57727 Opening Date: 08/06/2026 Closing Date: 08/20/2026 Agency: Department of Children and Family Services Class Title: OFFICE ASSISTANT - 30010 Skill Option: Keyboarding Bilingual Option: None Salary…
the right fit? – The Suitable Talent ~ Fluent in reading and speaking both English and Spanish. ~ Experience as a Receptionist, Front Office Representative or similar role preferred but not required. ~0-2 years related e…
$17.05 per hour
with Warmth: Greet members by name with a smile, creating a positive first impression Maintain a Pristine Space: Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized Professional Communicat…
$48.39k - $50.81k
COLLEGE CLERICAL ASSISTANT II HAROLD WASHINGTON COLLEGE CITY COLLEGES OF CHICAGO City Colleges of Chicago’s vision is to be recognized as the city’s most accessible higher education engine of socioeconomic mobility and r…
Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every int…
$18.5 per hour
Join the Hilton Resorts Corporation as a Front Desk Clerk at Hotel Blake! In this role, you'll be the face of our award-winning resort, ensuring an exceptional guest experience from check-in to checkout. Wonderful opport…
$50k - $60k
Aid with DRW emergency response team organization and training Assist with onboarding/offboarding procedures including new hire desk set up/decommissions; maintaining company photo directory, coordinating employee buildi…
help ensure smooth service and guest satisfaction. Handle payments, receipts, and basic billing tasks as needed. Keep the front desk area organized, presentable, and stocked with necessary materials. Follow established p…
$18 - $22 per hour
Innovative Care is currently hiring receptionists to work at our Primary Care and Urgent Care Offices. We have full-time and part-time opportunities available. Responsibilities/requirements: ~Greet patients when they arr…
Responsibilities * We are seeking a friendly, dependable, and experienced Front Desk Agent to join our dynamic team at Hilton. This full-time position requires hotel front desk experience, a commitment to exceptional gue…
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What hotel front desk agents earn in Chicago
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$20 | $32k–$41k |
| Mid level | $19–$24 | $39k–$50k |
| Senior | $23–$30 | $48k–$63k |
Adjusted for the Chicago market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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