enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
Hospitality & Food · Cincinnati, OH
Hotel Front Desk Agent jobs in Cincinnati, OH
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
218
Open roles today
$13–$26/hr
Typical pay range
$38k
Median, full-time
2
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 218 · sorted by freshness
$49.7k - $99.4k
We are seeking a talented individual to join our Business and Client Services (BCS) team at Mercer . This role will be based in the Cincinnati or Columbus areas and offers a hybrid work arrangement, requiring a minimum o…
$38k - $42k
At Catch Vibe Voice, we believe every conversation is an opportunity to create meaningful connections. We are committed to delivering exceptional communication solutions while fostering a supportive, collaborative, and g…
$16 - $24 per hour
committed to organized, safe, and customer-focused operations. Position Summary We are searching for a professional and organized Front Desk Receptionist to support our parking operations office in Cincinnati. This role…
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description Job Description : We are seeking a h…
Position Title: Front Desk Admin Receptionist We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1545000 . The advertised program is an AI recruiting a…
Job ID: 527023 Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy,…
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytel…
$14 per hour
delivering a top-notch first impression? At Blue Compass RV, our Receptionist is more than just a voice on the phone or a smile at the front desk, you're the spark that sets the tone for an unforgettable customer experie…
Cincinnati - Anderson & Hillsboro Offices We’re seeking a motivated person to join our high energy, progressive and successful orthodontic team. You’ll work 3-4 days a week and have some flexibility in your scheduling. Q…
ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to... ...able to work all night, and also be available for other shifts at front desk when necess…
$14 - $14.5 per hour
Weekends Receptionist - Joseph Chevrolet Our busy auto dealership is seeking a professional and dependable Receptionist to manage front desk duties during evening and weekend hours. Schedule: * Monday-Thursday: 5:00PM -…
02
What hotel front desk agents earn in Cincinnati
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$21 | $33k–$43k |
| Senior | $20–$26 | $41k–$54k |
Adjusted for the Cincinnati market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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