Job Summary The Receiving Manager is responsible for overseeing all receiving operations, ensuring accurate processing of incoming shipments, proper documentation, and compliance with company standards. This role support…
Hotel Front Desk Agent jobs in Columbus, OH
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
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Open hotel front desk agent roles
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: Description Summary: The Executive Administrative Asst provides administrative support to an executive or division by performing an unlimited range of complex duties. Duties & Responsibilities: Answers the telephone, p…
Job Summary We are seeking a professional and customer-focused Front Desk Agent to provide a welcoming experience for visitors while supporting daily front desk operations. This role is ideal for individuals who enjoy in…
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering t…
values professionalism, organization, and strong communication. Position Overview We are looking for a professional and organized Front Desk Receptionist to serve as the first point of contact for our Columbus, OH office…
Position: Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front... ...warm and positive first impression. Register guests into the hotel’ s system,…
At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mix…
About the Role RinoFi is seeking a professional and organized Receptionist to join our Columbus office. This position is ideal for someone who enjoys creating a welcoming environment, staying organized, and providing exc…
Summary Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel while providing support to administration by performing the following duties. Essential Duties and Respons…
Night Auditor Middletown Hotel Management is committed to distinctive quality and unparalleled... ...and dependable Night Auditor to join the Front Office team at Middletown Hotel Management... ...cleanliness and organiz…
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests... ...warm and positive first impression. Register guests into the hotel’ s syst…
is a senior apartment community with a team of property management professionals that are unmatched in the area! We are seeking Front Desk Clerks who will share in our vision to advance better living and care for seniors…
What hotel front desk agents earn in Columbus
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$44k |
| Senior | $20–$26 | $42k–$55k |
Adjusted for the Columbus market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
Quantify the property: room count, brand or flag, and occupancy levels you handled.
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
Mention guest satisfaction scores or review mentions tied to your service.
List night audit experience separately; it combines the desk with accounting and is in demand.
Where this role goes
Typical progression
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