Description: If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Administrative Assistant (ENT) opportunity. We offer a competitiv…
Hospitality & Food · Columbus, OH
Hotel Front Desk Agent jobs in Columbus, OH
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
211
Open roles today
$13–$26/hr
Typical pay range
$39k
Median, full-time
5
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 211 · sorted by freshness
Description: If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to look at our Audiology Administrative Assistant opportunity with our Hearing Health Solutions…
M.J. Design Associates, Inc. is a well-established, family-oriented Design/Build Landscape and Grounds Maintenance firm based in Columbus, Ohio. The company is dedicated to fostering a supportive and collaborative work e…
Description: Summary of Duties: Responsibilities of the Clinical Care Assistant include greeting patients, taking vitals as needed, rooming the patient, completing chart documentation, cleaning exam rooms, cleaning instr…
$16.4 per hour
Job Title: Front Desk Agent Location: Dublin, OH 43017 Duration: 12 Months Pay Rate: $16.40/hour Schedule:... ...Maintain a clean and organized front desk area. Follow hotel policies and procedures. Requirements Previous…
$60k - $65k
Ability to manage multiple responsibilities efficiently. Reliable, adaptable, and professional. Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required. A…
Position: Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front... ...warm and positive first impression. Register guests into the hotel’ s system,…
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests... ...warm and positive first impression. Register guests into the hotel’ s syst…
customer’s requests, maintain our daily sales schedule and phone directory, and play a crucial part in the general running of our cashier desk. Responsibilities: ***Must be able to work some Saturdays*** Receptionist: •…
Since 1972, Northarlington Animal Clinic has proudly served the northwest Columbus community as a trusted partner in veterinary medicine. As a full-service animal hospital, we welcome dogs, cats, pigs, reptiles, and smal…
arrival Answer phone calls and direct inquiries to the appropriate team members Maintain a tidy, professional, and welcoming front office environment Manage meeting room setups, client check-ins, and hospitality Assist w…
Church. The Receptionist supports the daily operations of the parish office by providing exceptional customer service, managing front desk responsibilities, assisting with administrative projects, processing Mass intenti…
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What hotel front desk agents earn in Columbus
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$44k |
| Senior | $20–$26 | $42k–$55k |
Adjusted for the Columbus market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
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List night audit experience separately; it combines the desk with accounting and is in demand.
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Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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