Hospitality & Food · Milwaukee, WI

Hotel Front Desk Agent jobs in Milwaukee, WI

Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.

118
Open roles today
$13–$26/hr
Typical pay range
$39k
Median, full-time
4
Fresh in this list

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01

Open hotel front desk agent roles

11 shown of 118 · sorted by freshness

Front Desk Receptionist

Pawfect Shine · Milwaukee, WI · Full-time
$18 - $25 per hour

Pawfect Shine is looking for a friendly and organized Front Desk Receptionist to join our pet grooming team in Milwaukee. This is an on-site position for someone who enjoys working with pet owners, providing excellent cu…

Posted yesterday
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Call Center Agent

Pawfect Shine · Milwaukee, WI · Full-time
$18 - $26 per hour

Pawfect Shine is looking for a friendly and dependable Call Center Agent to assist customers with grooming appointments and general service questions. This entry-level position is ideal for someone who enjoys helping cus…

Posted yesterday
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Commercial Banking Client Representative

Union Bank of California · Brookfield, WI
$28.99 - $35.43 per hour

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…

Posted 3d ago
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Clinic Secretary Assistant

Children's Wisconsin · Milwaukee, WI · Full-time

: At Children's Wisconsin, we believe kids deserve the best. Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: Affiliation with the #4 children's hospital i…

Posted 4d ago
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Call Center Representative

Park Core Group · Milwaukee, WI · Full-time
$17 - $27 per hour

About Park Core Group Park Core Group delivers parking management, valet services, and vehicle coordination for a variety of properties and events. Our customer service teams help support drivers, guests, and clients wit…

Posted 1w ago
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Receptionist

Milwaukee Division · Milwaukee, WI · Full-time

We are looking for full-time Receptionist to join our team! The Receptionist is responsible for greeting guests and answering phones to point customers in the right direction. The right candidate has superb customer serv…

Posted 1w ago
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Administrative Assistant

Equus · Milwaukee, WI · Full-time

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive wo…

Posted 3w ago
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Administrative Assistant & Receptionist

Catholic Funeral & Cemetery Services · Milwaukee, WI · Full-time
$20 per hour

operations — not just to answer questions, but guide families with confidence through the Order of Christian Funerals and the choices in front of them, at a moment when they may not know what to ask. Compensation and Ben…

Posted 3w ago
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Administrative Assistant for Pregnancy Center

Women's Support Center · Milwaukee, WI · Part-time
$18 - $20 per hour

The Administrative Assistant Helps the Executive Director and Marketing Director wherever needed. This includes but is not limited to; answering phones and greeting clients, taking clients to the baby boutique for gather…

Posted 1mo ago
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Front Bar Receptionist

FACE FOUNDRIÉ · Brookfield, WI · Full-time, Part-time

create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for…

Posted 3mo ago
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02

What hotel front desk agents earn in Milwaukee

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $13–$17 $28k–$36k
Mid level $16–$21 $34k–$44k
Senior $20–$26 $42k–$55k

Adjusted for the Milwaukee market from national ranges.

03

What employers ask for

The skills these listings keep naming

Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

A guest arrives at midnight and their reservation is missing. What do you do?

Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.

How do you handle an angry guest complaining about their room?

Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.

What property management systems have you used?

Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.

How do you approach upselling upgrades at check-in?

Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.

Walk me through your end-of-shift balancing routine.

Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.

Can you work overnight audit shifts or rotating weekends?

Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.

05

Resume tips that move the needle

For hotel front desk agents specifically — generic advice costs you here

01

Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.

02

Quantify the property: room count, brand or flag, and occupancy levels you handled.

03

Include upsell revenue or enrollment numbers for loyalty programs if tracked.

04

Mention guest satisfaction scores or review mentions tied to your service.

05

List night audit experience separately; it combines the desk with accounting and is in demand.

06

Where this role goes

Typical progression

01 Front Desk Agent
02 Front Desk Supervisor
03 Front Office Manager
04 Hotel General Manager
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