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Hotel Front Desk Agent jobs in Minneapolis, MN
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
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Open hotel front desk agent roles
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billion-dollar organizations that want to find their next generation of talent. The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare organization focused on delivering an excellent p…
Rand Tower Minneapolis Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europ…
TITLE: Receptionist REPORTS TO: Student Services Manager LOCATION: Primary: Minneapolis, On-Site Occasionally: Apple Valley and Chanhassen, On-Site STATUS: Non-exempt; 0.33 FTE; approx. 13 hours per week ...
create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for…
Job Summary: The Enrollment and Administrative Assistant provides excellent customer service for Meals on Wheels clients, member programs and caregivers as they enroll clients for home delivered meals. The Enrollment and…
position in the sales department because you learn about all aspects of sales, catering, and CS, as well as the operation of the entire hotel. This position can set you up for a progressive career in the sales discipline…
Minneapolis West is looking for a dedicated and customer focused Front Desk Agent. This person will provide quality service and hospitality in... ...all guest accounting functions, according to established hotel operatin…
As a Receptionist you will be responsible for providing professional, courteous and exceptional service to all customers. The front desk receptionist plays a key role in maintaining the store reputation and image. Greet…
provides housing for young adults ages 18–24 who have a history of homelessness and often face other barriers to stability. The Front Desk Attendant serves as an accessible and supportive presence for residents while ens…
Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout... ...You will be the friendly and attentive face of our hotel, ensuring guests…
Executive Office Assistant, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and professional front office experience, while also providing high-level administrative support t…
What hotel front desk agents earn in Minneapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$23 | $37k–$47k |
| Senior | $22–$28 | $45k–$59k |
Adjusted for the Minneapolis market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
Quantify the property: room count, brand or flag, and occupancy levels you handled.
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
Mention guest satisfaction scores or review mentions tied to your service.
List night audit experience separately; it combines the desk with accounting and is in demand.
Where this role goes
Typical progression
Applying for hotel front desk agent jobs in Minneapolis?
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