Hospitality & Food · Omaha, NE

Hotel Front Desk Agent jobs in Omaha, NE

Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.

95
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
3
Fresh in this list

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01

Open hotel front desk agent roles

10 shown of 95 · sorted by freshness

Front Desk Agent Part Time

Staybridge Suites Omaha West · Omaha, NE · Part-time

We are looking for a part time Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, mana…

Posted yesterday
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Call Center Representative

Village Pointe Toyota · Omaha, NE · Full-time

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service appointments, they will also…

Posted 1w ago
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Education & Operations Assistant

Sylvan Learning of Omaha · Omaha, NE · Part-time
$19 - $22 per hour

Education & Operations Assistant - Part-Time Sylvan Learning of Omaha20-25 hours/week | $19-$22/hour Job Summary Sylvan Learning of Omaha is looking for a part-time Education & Operations Assistant to work alongside our…

Posted 1w ago
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Religious Education Administrative Assistant

Archdiocese of Omaha · Omaha, NE · Full-time

collaboration with the Director by organizing and directing the front office, handling administrative needs for Religious Education classes... ...Abilities Maintain centralized operation of the RE reception desk by recei…

Posted 4w ago
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Patient Access Representative

Think Aksarben · Omaha, NE

CORE VALUE COMMITMENT: In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another’s diversity of talent, experience, and perspective. We each contr…

Posted 2mo ago
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Office Administrator

United Water Restoration Group of So. FL., Inc. · Omaha, NE · Full-time

Company Overview United Water Restoration Group is a leading, full-service restoration company recognized for delivering exceptional restoration and reconstruction services to clients impacted by water, fire, storm, or o…

Posted 2mo ago
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Patient Service Representative

ZOLL LifeVest · Omaha, NE · Temporary

Position Title: Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an…

Posted 2mo ago
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02

What hotel front desk agents earn in Omaha

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $13–$17 $28k–$35k
Mid level $16–$20 $33k–$42k
Senior $19–$25 $40k–$53k

Adjusted for the Omaha market from national ranges.

03

What employers ask for

The skills these listings keep naming

Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

A guest arrives at midnight and their reservation is missing. What do you do?

Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.

How do you handle an angry guest complaining about their room?

Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.

What property management systems have you used?

Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.

How do you approach upselling upgrades at check-in?

Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.

Walk me through your end-of-shift balancing routine.

Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.

Can you work overnight audit shifts or rotating weekends?

Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.

05

Resume tips that move the needle

For hotel front desk agents specifically — generic advice costs you here

01

Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.

02

Quantify the property: room count, brand or flag, and occupancy levels you handled.

03

Include upsell revenue or enrollment numbers for loyalty programs if tracked.

04

Mention guest satisfaction scores or review mentions tied to your service.

05

List night audit experience separately; it combines the desk with accounting and is in demand.

06

Where this role goes

Typical progression

01 Front Desk Agent
02 Front Desk Supervisor
03 Front Office Manager
04 Hotel General Manager
Ten quiet minutes a day

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