Please note that the hotel is unable to assist candidates in obtaining work authorization documents. The Setai. Arrive at... ...culture, and the nightlife. We are now looking for aspiring Front Desk Agents to join our ou…
Hospitality & Food · Miami, FL
Hotel Front Desk Agent jobs in Miami, FL
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
301
Open roles today
$16–$31/hr
Typical pay range
$45k
Median, full-time
5
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01
Open hotel front desk agent roles
12 shown of 301 · sorted by freshness
hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110... ...oversee and coordinate all night time hotel operations to include front desk and audit f…
Please note that the hotel is unable to assist candidates in obtaining work authorization... ...documents. Summary As a Reservations Sales Agent at The Setai Miami Beach, you will play a... ...experience in hospitality r…
$15 per hour
The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated... ...non-exempt position and will report to the Front Office Manager. The DoubleTree by... ...friendly, courteous, and hard-working…
service-driven hospitality professionals to join our team as a Front Desk Agent and Night Auditor . In this role, you will be responsible... ...departments to ensure a seamless guest experience. Promote hotel amenities,…
experiences? AC & Element Miami Downtown is seeking a friendly, professional, and service-oriented Front Desk Agent to join our team. As the first impression of our hotel, you'll play an important role in welcoming guest…
We are looking for Delano Service Agent - PBX to join the re-opening of the famed Delano Miami Beach. Set to open its doors... ...Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its…
Affiliated with STARR Restaurants, Pastis Miami , an expansive 8,000 square-foot restaurant, inclusive of a stunning outdoor space with an enclosed pergola, adorned by black locust, will welcome guests to enjoy exception…
discretion and professionalism. Key Responsibilities: Serve as the administrative hub of the corporate office by ensuring efficient front office operations while providing exceptional administrative support to executive…
AC Hotel & Element Miami Downtown We're Excited to Meet You! Are you a night owl with a passion for hospitality and guest service... ...requests and resolve concerns with professionalism Maintain front desk operations an…
$40k - $47k
committed to driving success for both companies and individuals in today’s dynamic job market. Job Description As a Front Desk Agent at NextShining, you will serve as one of the first points of contact for visitors, clie…
Purpose: Under the general guidance of the Front Office Manager, perform all duties... ...Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings... ...necessary supplies are avai…
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What hotel front desk agents earn in Miami
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$42k |
| Mid level | $19–$25 | $40k–$51k |
| Senior | $23–$31 | $48k–$64k |
Adjusted for the Miami market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
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List night audit experience separately; it combines the desk with accounting and is in demand.
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Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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