Please note that the hotel is unable to assist candidates in obtaining work authorization... ...documents. Summary As a Reservations Sales Agent at The Setai Miami Beach, you will play a... ...experience in hospitality r…
Hotel Front Desk Agent jobs in Miami, FL
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
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Open hotel front desk agent roles
12 shown of 402 · sorted by freshness
company with a portfolio of more than 200 hotels and resorts and over 18,000 associates... ...Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging... ...escorting and orienting the guest…
with technology at every layer. What we are looking for The Front Desk Associate is the face of AvantStay and our boots on the ground... ...or team support during not peak arrival days. Sense28 Hotel is in the Edgewater…
hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110... ...oversee and coordinate all night time hotel operations to include front desk and audit f…
About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental... ...walk into a genuinely memorable experience. As an Overnight Front Desk Agent, y…
hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110... ...®. Job Description ~ Purpose: Assist with the front desk overnight Operations. Check-in/…
What We’re Looking For Toyota of North Miami is looking for a receptionist to help support our Sales team and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and prof…
safeguards University assets. Department Specific Functions Prepare and coordinate travel arrangements including reservations for hotels, air travel and other related arrangements for research participants. Compose visit…
Hampton Inn and Suites Miami Brickell Hotel is seeking a detailed, outgoing, customer service pro to fill our part-time Night Auditor... ...about room availability and status. Maintain the front desk ensuring the area is…
NS EXECUTIVE OFFICE ADMIN The Executive Office Administrator is responsible for delivering excellent service in the office administration and management. This role establishes and drives a positive working environment an…
Repair Assistant The Repairman/Assistant Repairman – Engine/ Hotel is a skilled technician responsible for the overhaul, maintenance, and repair of engine room equipment, propulsion and auxiliary systems. This role perfo…
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people... ...professionally. * Reports guest concerns or comments to the Front Desk Supervi…
What hotel front desk agents earn in Miami
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$42k |
| Mid level | $19–$25 | $40k–$51k |
| Senior | $23–$31 | $48k–$64k |
Adjusted for the Miami market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
Quantify the property: room count, brand or flag, and occupancy levels you handled.
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
Mention guest satisfaction scores or review mentions tied to your service.
List night audit experience separately; it combines the desk with accounting and is in demand.
Where this role goes
Typical progression
Applying for hotel front desk agent jobs in Miami?
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