: Job Summary: The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office... ...: At least 5 years of progressive experience in a hotel or a related field;…
Hospitality & Food · Houston, TX
Hotel Front Desk Agent jobs in Houston, TX
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
563
Open roles today
$14–$27/hr
Typical pay range
$40k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 563 · sorted by freshness
A prominent hotel chain in Houston is seeking a Virtual National Data Assistant to provide administrative support for the sales team. This role includes supporting sales personnel in the Groups & Meetings Department, ens…
: Job Summary The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in... ...College course work in related field helpful. Experience in a hotel or relate…
AM Front Desk Agent Full-Time Position - 7am-3pm Job Summary: The AM Front Desk Agent is the first point of contact for guests at The... ...warm, friendly demeanor. - Check guests in and out of the hotel efficiently and…
management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across... ...are looking for an Experienced Guest Services Agent to join our team! This is a dual role as a Marriott Fron…
inquiries efficiently Provide guests with information about hotel facilities, services, and local attractions Handle guest complaints... ...Assist with night audit duties when necessary Keep the front desk area clean and…
Currently only offering part-time hours. Monday & Wednesday evenings and weekends required. Busy Midtown fine dining restaurant seeking motivated and focused individual to contribute to a team that is driven by achieving…
Front Desk Agent: Located in the heart of Houston Chinatown, we are looking for an individual with strong communication skills, a strong... ...inquiries efficiently Provide guests with information about hotel facilities,…
**Job Title: Overnight Front Desk Agent / Night Auditor****Location: Hilton Garden Inn/Home2 Suites by Hilton Houston Medical Center **... ...emails, and in-person inquiries, providing information about hotel services an…
ensuring accurate room assignments and rates Handle guest check-outs, inquiries, and complaints with professionalism Operate hotel phone system, handle reservations, and provide assistance to guests Maintain accurate rec…
Office Operations Assistant Locations: Houston (8718) Business Units: Central Job Classification: Exempt Summary This is a hands-on operational role responsible for supporting day-to-day office and facility operations. T…
Job Title: Front Desk Clerk/Guest Service Agent Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary... ...ensure smooth front desk operations in accordance with hotel standards. E…
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What hotel front desk agents earn in Houston
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $29k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $21–$27 | $43k–$57k |
Adjusted for the Houston market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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