professional appearance and excellent interpersonal skills and phone etiquette. We are looking for a "people person" who shines at the front desk. **Responsibilities:*** Greet visitors and direct them to the appropriate…
Hotel Front Desk Agent jobs in Austin, TX
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
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Open hotel front desk agent roles
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position requires an on-site presence M - F with (1) Saturday * per month. No experience needed, but previous experience in front desk or food service roles, such as reception or waitressing is preferred. Are you ready t…
Why join Austin Retina Associates? Competitive market pay including pay and annual pay reviews. Earn while you learn! Company paid health insurance, life insurance, dental, vision, Employee Assistance Program (EAP), empl…
Hyde Park neighborhood of Austin, the property is the first luxury hotel & social members club of its kind in the city, blending intimacy... ...Embark on a journey of refined hospitality as a Reservations Agent at Commod…
Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry... ...needed Requirements: Experience with a Hilton Brand hotel highly desire…
Front Desk Agent We're seeking a Hotel Front Desk Agent to be the initial touchpoint for our guests and oversee every aspect of their stay. Responsibilities include guest registration, reservation management, and offerin…
Night Auditor/ Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality... ...abilities * Proficient in Microsoft Office and hotel reservation…
Summary: The Reservations Agent is responsible for delivering exceptional guest service while managing reservations for AT&T Hotel and Conference Center. As the first point of contact... ...instructions, and routing to s…
Education & Experience High school diploma or general education degree (GED); or equivalent combination of education and experience. Hotel Experience Preferred Benefits Medical / Dental / Vision PTO Bonus Opportunities H…
Come join our Front Office team as a full-time Front Desk Agent! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em! Responsibilities & Position Purpose Greets and registers guests, provi…
courteous and professional manner Answer, screen, and direct incoming phone calls Maintain a clean, organized, and professional front desk and reception area Receive, sort, and distribute mail and deliveries Monitor and…
Job Summary All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essenti…
What hotel front desk agents earn in Austin
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$29 | $46k–$61k |
Adjusted for the Austin market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
Quantify the property: room count, brand or flag, and occupancy levels you handled.
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
Mention guest satisfaction scores or review mentions tied to your service.
List night audit experience separately; it combines the desk with accounting and is in demand.
Where this role goes
Typical progression
Applying for hotel front desk agent jobs in Austin?
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