Hospitality & Food · Austin, TX

Hotel Front Desk Agent jobs in Austin, TX

Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.

186
Open roles today
$15–$29/hr
Typical pay range
$43k
Median, full-time
4
Fresh in this list

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01

Open hotel front desk agent roles

12 shown of 186 · sorted by freshness

Receptionist

ABC Home and Commercial · Austin, TX
$17 - $19 per hour

position requires an on-site presence M - F with (1) Saturday * per month. No experience needed, but previous experience in front desk or food service roles, such as reception or waitressing is preferred. Are you ready t…

Posted yesterday
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Receptionist (Round Rock)

Austin Retina Associates · Round Rock, TX · Full-time
$18 - $22 per hour

Why join Austin Retina Associates? Competitive market pay including pay and annual pay reviews. Earn while you learn! Company paid health insurance, life insurance, dental, vision, Employee Assistance Program (EAP), empl…

Posted yesterday
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Reservation Agent

Commodore Perry Estate · Austin, TX · Full-time

Hyde Park neighborhood of Austin, the property is the first luxury hotel & social members club of its kind in the city, blending intimacy... ...Embark on a journey of refined hospitality as a Reservations Agent at Commod…

Posted 1w ago
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Front Desk Agent

Hilton Garden Inn NW Austin/Arboretum · Austin, TX · Full-time

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry... ...needed Requirements: Experience with a Hilton Brand hotel highly desire…

Posted 1w ago
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Front Desk Agent | PM & Overnight | Part-Time

The Ruby Hotel & Bar · Round Rock, TX · Part-time

Front Desk Agent We're seeking a Hotel Front Desk Agent to be the initial touchpoint for our guests and oversee every aspect of their stay. Responsibilities include guest registration, reservation management, and offerin…

Posted 1w ago
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Night Auditor

Hilton Garden Inn NW Austin/Arboretum · Austin, TX · Full-time

Night Auditor/ Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality... ...abilities * Proficient in Microsoft Office and hotel reservation…

Posted 1w ago
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Reservations Agent

AT&T Hotel & Conference Center · Austin, TX · Full-time

Summary: The Reservations Agent is responsible for delivering exceptional guest service while managing reservations for AT&T Hotel and Conference Center. As the first point of contact... ...instructions, and routing to s…

Posted 3w ago
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Front Desk Agent

AT&T Hotel & Conference Center · Austin, TX · Full-time

Come join our Front Office team as a full-time Front Desk Agent! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em! Responsibilities & Position Purpose Greets and registers guests, provi…

Posted 2mo ago
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Receptionist

Staffmax Staffing & Recruiting · Austin, TX

courteous and professional manner Answer, screen, and direct incoming phone calls Maintain a clean, organized, and professional front desk and reception area Receive, sort, and distribute mail and deliveries Monitor and…

Posted 8mo ago
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Front Desk Staff

Planet Fitness · Austin, TX · Full-time

Job Summary All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essenti…

Posted 8mo ago
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02

What hotel front desk agents earn in Austin

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $15–$19 $32k–$40k
Mid level $18–$23 $38k–$48k
Senior $22–$29 $46k–$61k

Adjusted for the Austin market from national ranges.

03

What employers ask for

The skills these listings keep naming

Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

A guest arrives at midnight and their reservation is missing. What do you do?

Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.

How do you handle an angry guest complaining about their room?

Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.

What property management systems have you used?

Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.

How do you approach upselling upgrades at check-in?

Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.

Walk me through your end-of-shift balancing routine.

Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.

Can you work overnight audit shifts or rotating weekends?

Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.

05

Resume tips that move the needle

For hotel front desk agents specifically — generic advice costs you here

01

Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.

02

Quantify the property: room count, brand or flag, and occupancy levels you handled.

03

Include upsell revenue or enrollment numbers for loyalty programs if tracked.

04

Mention guest satisfaction scores or review mentions tied to your service.

05

List night audit experience separately; it combines the desk with accounting and is in demand.

06

Where this role goes

Typical progression

01 Front Desk Agent
02 Front Desk Supervisor
03 Front Office Manager
04 Hotel General Manager
Ten quiet minutes a day

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