escalate as needed Maintain a clean, organized, and welcoming front area Qualifications High school diploma or equivalent... ...Bilingual/multilingual abilities a plus Background in hospitality, hotel, or customer-facing…
Hospitality & Food · Austin, TX
Hotel Front Desk Agent jobs in Austin, TX
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
368
Open roles today
$15–$29/hr
Typical pay range
$43k
Median, full-time
5
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01
Open hotel front desk agent roles
12 shown of 368 · sorted by freshness
your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States... ...way Respond to each Guest who approaches the Reception Desk Drive rate throug…
$17 - $26 per hour
contact for visitors and clients, ensuring a welcoming and organized front office environment. This role supports daily administrative... ...equivalent preferred * Previous experience in a receptionist, front desk, or ad…
The Receptionis t provides administrative support for the Workforce Solutions centers. This position will support team members through a wide variety of advanced clerical and administrative tasks. ESSENTIAL FUNCTIONS Mai…
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
$18 - $22 per hour
Why join Austin Retina Associates? Competitive market pay including pay and annual pay reviews. Earn while you learn! Company paid health insurance, life insurance, dental, vision, Employee Assistance Program (EAP), empl…
Description Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality busi…
$20.8 per hour
Job Summary Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in…
Come join our Front Office team as a full-time Front Desk Agent! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em! Responsibilities & Position Purpose Greets and registers guests, provi…
courteous and professional manner Answer, screen, and direct incoming phone calls Maintain a clean, organized, and professional front desk and reception area Receive, sort, and distribute mail and deliveries Monitor and…
Job Summary All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essenti…
Education & Experience High school diploma or general education degree (GED); or equivalent combination of education and experience. Hotel Experience Preferred Benefits Medical / Dental / Vision PTO Bonus Opportunities H…
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What hotel front desk agents earn in Austin
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$29 | $46k–$61k |
Adjusted for the Austin market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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