Job Summary:As a Front Desk Agent, you will be the guests' first point of connection as they enter Sonesta ES- Rancho Bernardo. Throughout... ...professionally and courteously. Checking guests in and out of the hotel eff…
Hotel Front Desk Agent jobs in San Diego, CA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
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Open hotel front desk agent roles
12 shown of 279 · sorted by freshness
Job Summary The Receiving Manager is responsible for overseeing all receiving operations, ensuring accurate processing of incoming shipments, proper documentation, and compliance with company standards. This role support…
functioning properly Issue and deactivate access cards and coordinate key requests Maintain vendor key sign-in/out logs Keep the front office and common areas presentable at all times Order and maintain office and kitche…
in it for you: Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria Complimentary on-site parking Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor propert…
: Position: Front Desk Receptionist Reports to: Clinic Supervisor FLSA Status: Full-Time, Non-exempt Hours: Monday - Friday, 8:00 am - 5:00 pm Salary: $20.00 - $24.00 WHO WE ARE. Operation Samahan (OPSAM Health) is a Fed…
in managing all aspects of the front office areas which may include but... ...guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. Serve as Front... ...Typically supe…
able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods…
number of managers and supervisors What We need from you: • Bachelor's degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field • 4+ years' related experience, including m…
in it for you: Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria Complimentary on-site parking Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor propert…
Fairmont Grand Del Mar, as our new Royal Service Agent. The Royal Service department is the... .... To have a complete knowledge of the hotel’ s emergency procedures. Handle Guest... ...with all departments, in particula…
Front Bar Receptionist Client Services | Point Loma, CA | Full Time and Part Time | From $19.00 to $22.00 per hour + commissions About FACE FOUNDRIÉ: FACE FOUNDRIÉ is an efficient + effective focused facial bar that prov…
- Group Billing is responsible for managing and maintaining the hotel' s receivables, with a primary focus on group accounts. This role... ...or equivalent and 1 year experience in an accounting clerical, front office, o…
What hotel front desk agents earn in San Diego
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$22 | $35k–$45k |
| Mid level | $20–$26 | $42k–$54k |
| Senior | $25–$33 | $52k–$68k |
Adjusted for the San Diego market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
Quantify the property: room count, brand or flag, and occupancy levels you handled.
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
Mention guest satisfaction scores or review mentions tied to your service.
List night audit experience separately; it combines the desk with accounting and is in demand.
Where this role goes
Typical progression
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