$19 per hour
manner. Screen and require visitors to "sign-in" at reception desk. Answer all incoming telephone calls in a courteous and... ...i.e. postage, copies, faxes, notary public, etc. Monitor the front entrance and maintain aw…
Hospitality & Food · Phoenix, AZ
Hotel Front Desk Agent jobs in Phoenix, AZ
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
294
Open roles today
$15–$28/hr
Typical pay range
$42k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 294 · sorted by freshness
$47k - $51k
Job Summary We are seeking a professional and welcoming Receptionist to create a positive first impression while supporting daily front office operations. This role is ideal for individuals who are personable, organized,…
$17 - $26 per hour
seeking a professional and friendly Office Receptionist to manage front office operations and provide a welcoming experience for all... ...and route incoming calls and emails * Manage scheduling and front desk coordinati…
detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In... ...setting. Key Responsibilities * You will be the key to our hotel' s financial…
Humility, Respect, & Fulfillment Position Summary The Front Desk Agent provides exceptional, personalized service while supporting daily... ...and amenities. Maintain strong knowledge of hotel services, promotions, dinin…
$16.26 - $16.56 per hour
The Arizona Animal Welfare League (AAWL) – the largest and oldest no-kill shelter in Arizona – is seeking a bi-lingual Front Desk Receptionist with strong organizational, interpersonal and communications skills to assist…
Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout... ...* You will be the friendly and attentive face of our hotel, ensuring guests…
USAREC MEPS Recruiting General Clerk III Location: Various CONUS Military Entrance Processing Station (MEPS) sites Position Type: Full-Time Work Schedule: Generally Monday-Friday, 0800-1700 local time; schedule may vary…
$16 per hour
this position offers the opportunity for advancement to a BDC Agent, where you'll play a more integral role in sales and service operations... ...tasks such as filing, data entry, and maintaining an organized front desk…
$50k - $70k
Our client, a well-established law firm, is looking to identify a professional and client-focused Front Desk Receptionist to support daily operations in its office. This is a full-time, fully in-office position and serve…
Description Infinity Landscape Construction is looking for an enthusiastic Office Clerk to join our team. This position is an excellent opportunity for individuals starting their career industry. As an Office Clerk, you…
A dmi nistrative Assistant will provide administrative support to Area Managers and local employees. Duties include general clerical, receptionist and project work as needed. Primary Responsibilities Enter new applicatio…
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What hotel front desk agents earn in Phoenix
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$23 | $37k–$47k |
| Senior | $22–$28 | $45k–$59k |
Adjusted for the Phoenix market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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