$16 - $25 per hour
About Impactia Corp Impactia Corp is a dynamic marketing and brand strategy firm dedicated to delivering innovative campaigns and strategic solutions that help businesses grow. Our team values professionalism, performanc…
Hospitality & Food · Phoenix, AZ
Hotel Front Desk Agent jobs in Phoenix, AZ
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
250
Open roles today
$15–$28/hr
Typical pay range
$42k
Median, full-time
2
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 250 · sorted by freshness
About Us Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends. Jo…
discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while kee…
Flynn Hospitality At Flynn Hospitality, we’re not just in the hotel business — we’re in the people business. Our mission? To... ...fostering a workplace where our people thrive. We’re hiring a Front Desk Agent to join ou…
Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout... ...* You will be the friendly and attentive face of our hotel, ensuring guests…
detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In... ...setting. Key Responsibilities * You will be the key to our hotel' s financial…
$16 per hour
this position offers the opportunity for advancement to a BDC Agent, where you'll play a more integral role in sales and service operations... ...tasks such as filing, data entry, and maintaining an organized front desk…
$54k - $59k
and professional environment. Job Description Job Summary We are seeking a professional and personable Front Desk Agent to welcome customers and visitors, respond to inquiries, and provide helpful assistance throughout t…
$22 per hour
Entry Level Office Assistant Compensation: $19/hr. Employment Type: Part-Time (Approximately 6 hours per day – Flexible Schedule) Experience Level: Entry Level Our Company is a growing staffing and recruitment firm seeki…
one. Current esthetics students are encouraged to apply! As a Front Bar Receptionist, you are the first impression of FACE FOUNDRIÉ.... ...FOUNDRIÉ retail products Support daily operational tasks and front desk responsib…
$50k - $70k
Our client, a well-established law firm, is looking to identify a professional and client-focused Front Desk Receptionist to support daily operations in its office. This is a full-time, fully in-office position and serve…
A dmi nistrative Assistant will provide administrative support to Area Managers and local employees. Duties include general clerical, receptionist and project work as needed. Primary Responsibilities Enter new applicatio…
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What hotel front desk agents earn in Phoenix
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$23 | $37k–$47k |
| Senior | $22–$28 | $45k–$59k |
Adjusted for the Phoenix market from national ranges.
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What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
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Mention guest satisfaction scores or review mentions tied to your service.
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List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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