positive emphasis Cheerful disposition and ability to handle stressful situations with tact and kindness Responsible for keeping the front office areas sanitary, neat and orderly Benefits : Competitive pay Health Benefit…
Hospitality & Food · San Jose, CA
Hotel Front Desk Agent jobs in San Jose, CA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
187
Open roles today
$20–$38/hr
Typical pay range
$57k
Median, full-time
3
Fresh in this list
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01
Open hotel front desk agent roles
12 shown of 187 · sorted by freshness
The Table is located in the charming San Jose neighborhood of Willow Glen. Must be available Friday-Sunday. The ideal candidate can handle stress under pressure and wear a smile in tough situations. Hiring immediately.
At Dosanjh Family Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, te…
Hotel Front Desk & Agent Full-Time & Part-Time Join Our Guest Experience Team! We are hiring friendly, dependable, and professional Front Desk Agents who enjoy working with people and providing excellent guest service. R…
Shepherd & Sims is looking for a talented upbeat greeter and host. This is a very important position. As a host you are in charge of the flow of the restaurant. Rotating seating, answering phones, bussing, arranging larg…
and compiles reports from database as needed Takes proactive approaches when dealing with employee concerns Partner with front house manager and back house manager to support the operation Performs other duties as assign…
DESCRIPTION : We are looking for a highly motivated and energetic Front Desk & Administration Assistant to handle the reception area and... ...outgoing mail/package. · Process business traveling arrangement, hotel reserv…
$23 - $29 per hour
Wage Scale $23.00 - $29.00 per hour Actual offer within the listed range may vary based on work experience and other objective factors. The pay range for this position is subject to change and may be modified in the futu…
$21 - $23 per hour
Procedures of Therapy Partner Group ⢠Escalates patient issues and concerns, as needed, to local Clinical leadership and Regional Front Office management. ⢠Scheduling patientâs initial evaluations and follow up vi…
Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Exe…
$19 - $21 per hour
Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution…
$19 - $21 per hour
clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room…
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What hotel front desk agents earn in San Jose
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $20–$25 | $41k–$52k |
| Mid level | $24–$30 | $50k–$63k |
| Senior | $29–$38 | $61k–$80k |
Adjusted for the San Jose market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
05
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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