Are you looking to grow your career in a family owned and operated environment? Advanced IPM is searching for driven and passionate professionals to join our Administration team in Rancho Cordova, CA. Advanced IPM is a l…
Hotel Front Desk Agent jobs in Sacramento, CA
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
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Open hotel front desk agent roles
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Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide and are devoted to fostering a…
We are seeking individuals with the ability to assist and interact with customers, as well as problem solve, who are looking for an opportunity to grow their career. If you have experience working in customer service or…
opportunities; recommend and support enhancements to improve efficiency and data integrityDevelop and maintain process maps, SOPs, desk manuals, and system user guidesMonitor document control performance metrics, workloa…
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform toget…
years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your s…
years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your s…
Virtual Assistant – Office Administrator Northern Fire Inspection is looking for a reliable, organized, and detail-oriented Virtual Assistant to support our daily office operations. The ideal candidate has previous offic…
Overview ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 35 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers -…
life balance? Follow your heart to Virginia Heart! At Virginia Heart, we are seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily administrative and customer service support to…
Job Posting: Executive Assistant Position: Executive Assistant Location: Sacramento, CA Employment Type: Full-Time Executive Assistant Position Overview: We are seeking a discreet, detail-oriented Executive Assistant to…
Description Stardust Properties Inc. is looking for a dedicated and enthusiastic Call Center Representative to join our team in Sacramento. This full-time, remote position is perfect for individuals who are eager to star…
What hotel front desk agents earn in Sacramento
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$20 | $32k–$41k |
| Mid level | $19–$24 | $39k–$50k |
| Senior | $23–$30 | $48k–$63k |
Adjusted for the Sacramento market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
Quantify the property: room count, brand or flag, and occupancy levels you handled.
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
Mention guest satisfaction scores or review mentions tied to your service.
List night audit experience separately; it combines the desk with accounting and is in demand.
Where this role goes
Typical progression
Applying for hotel front desk agent jobs in Sacramento?
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Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.