reception area is tidy and presentable. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook). Update calendars and schedule appointments as needed. Perfo…
Hospitality & Food · Portland, OR
Hotel Front Desk Agent jobs in Portland, OR
Hotel front desk agents check guests in and out, manage reservations and billing, and resolve room issues, setting the tone for each stay from the first hello.
198
Open roles today
$16–$31/hr
Typical pay range
$45k
Median, full-time
2
Fresh in this list
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01
Open hotel front desk agent roles
11 shown of 198 · sorted by freshness
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matc…
: Front Desk Program Assistant Who We Are and What We Do: Through training and mentorship, we empower community members to stand up for abused and neglected foster children and champion their best interests in court. We…
Come join the ONELIFE Senior Living team! We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors. Waterhouse Ridge Memory Care, located in Beavert…
Clackamas is seeking a professional, dependable, customer-focused Front Desk Agent to join our team. The ideal candidate is energetic, self-... ...with prior Hilton brand experience or experience with other hotel propert…
$17 - $18 per hour
About Holiday Inn Express - Portland, OROur hotel offers modern accommodations, complimentary hot breakfast, a fitness center, and convenient... ...log * Maintain a clean, organized, and professional front desk area * Ta…
enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments.…
Hotel Accounting Coordinator Position Summary The Hotel Accounting Coordinator is responsible for supporting the hotel's financial operations by ensuring accurate accounting records, timely processing of invoices and pay…
Night Auditor/ Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality... .... We are currently searching for a Night Auditor for the Hotel de…
Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry... ...We are currently searching for 1 Front Desk Agent for the Hotel deLuxe…
The Administrative and Membership Assistant is a key employee of Tualatin Riverkeepers , supporting the organization with operational tasks, data entry and management, and member interactions. This position reports to an…
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What hotel front desk agents earn in Portland
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$42k |
| Mid level | $19–$25 | $40k–$51k |
| Senior | $23–$31 | $48k–$64k |
Adjusted for the Portland market from national ranges.
03
What employers ask for
The skills these listings keep naming
Property management systemsReservation managementPayment and billing accuracyConflict resolutionPhone and email etiquetteUpselling rooms and servicesMultitasking at the deskLocal area knowledge
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A guest arrives at midnight and their reservation is missing. What do you do?
Stay calm, search alternate spellings and channels, and get them a room or a solution before assigning blame. The guest's night matters more than the cause.
How do you handle an angry guest complaining about their room?
Listen fully, apologize once sincerely, and offer a concrete fix like a move or amenity. Describe staying warm while working the system.
What property management systems have you used?
Name them, such as Opera, Fosse, or OnQ. If the hotel uses another, note that you have learned a PMS quickly before.
How do you approach upselling upgrades at check-in?
Describe reading the guest and offering relevant value, like a quiet high floor for a business traveler, rather than reciting a script.
Walk me through your end-of-shift balancing routine.
Cover counting the drawer, reconciling payments against the PMS, and passing a clean log to the next shift. Accuracy and handoff discipline.
Can you work overnight audit shifts or rotating weekends?
Hotels never close, so answer honestly. Night audit willingness in particular can fast-track hiring and promotion.
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Resume tips that move the needle
For hotel front desk agents specifically — generic advice costs you here
01
Name the PMS platforms you know, such as Opera, OnQ, Fosse, or Mews.
02
Quantify the property: room count, brand or flag, and occupancy levels you handled.
03
Include upsell revenue or enrollment numbers for loyalty programs if tracked.
04
Mention guest satisfaction scores or review mentions tied to your service.
05
List night audit experience separately; it combines the desk with accounting and is in demand.
06
Where this role goes
Typical progression
01
Front Desk Agent
02
Front Desk Supervisor
03
Front Office Manager
04
Hotel General Manager
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