A leading engineering solutions provider is looking for a Customer Experience Operations Associate Project Manager to manage systems analyzing customer feedback and improve client satisfaction. The ideal applicant will h…
Product & Management · New York, NY
Operations Manager jobs in New York, NY
Operations managers keep the day-to-day machinery of a business running. They manage staffing, budgets, vendors, and processes, and look for ways to make the work faster, cheaper, and more reliable.
7,849
Open roles today
$38–$99/hr
Typical pay range
$132k
Median, full-time
4
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01
Open operations manager roles
12 shown of 7,849 · sorted by freshness
$99.2k - $148.8k
Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform... ...started.Role OverviewWe are looking for a Legal Operations Project Manager to j…
work environment where all team members belong and have the opportunity to thrive. We are looking for a high-impact Legal Operations Program Manager to join our expanding Legal Operations Team and sit at the center of ou…
$80k - $90k
isn’t new, chefs love working with us because of our turnkey operational and marketing framework, meaning that their only responsibility... ...About the role: Resident is looking for a Senior Operations Manager. The Seni…
$75k - $90k
POSITION TITLE: Operations Manager / Assistant General Manager DEPARTMENT : Management LOCATION: New York FLSA STATUS: Exempt REPORTS TO : Director of Operations SALARY RANGE: $75,000-$90,000 (Salary range is commensurat…
$100k - $130k
work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in 45 locations spread... ...operations and facilities across all US locations. You’ll report to the Managing Di…
Job Description Job Description About the Role The Platform Operations Project Manager is the first dedicated PM within Legacy Service Partners' Platform Operations and Strategy team, playing a foundational role in stand…
$145k - $195k
revenue, and guest personalization. Voice is one of the most exciting frontiers of that vision. As the AI Voice Product Operations Manager , you'll help the Voice product team turn roadmap into rollouts that work well fo…
$100 per hour
Top 4 Role Priorities 1. Coach, support, and train other operation managers 2. Be a beacon of encouragement and positivity for the team 3. Take ownership of business results (successes & failures) 4. Track and improve me…
$159k - $196k
tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a... ...operations platform. From component sourcing to end customer management, we enable a…
$172k - $215k
from top investors including Kleiner Perkins, True Ventures, Notable Capital, and more. About the Role The Senior Operations Program Manager, Central Ops will own and drive high-impact operational programs across critica…
hospitality tech company that works with hotel developers, owners, and operators to increase the efficiency of hotel food and beverage... ...Hospitality is looking to hire an Operations Excellence Project Manager to work…
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What operations managers earn in New York
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $38–$54 | $79k–$112k |
| Mid level | $54–$73 | $112k–$152k |
| Senior | $70–$99 | $145k–$205k |
Adjusted for the New York market from national ranges.
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What employers ask for
The skills these listings keep naming
Process improvementTeam leadershipBudget managementVendor managementKPI reportingScheduling and staffingLean or Six Sigma methodsERP systemsProblem solving under pressure
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a process you made measurably more efficient.
Give the baseline metric, the change you made, and the result in cost, time, or quality. Explain how you got the team to adopt the new way.
How do you manage a team through a busy period or staffing shortage?
Talk about forecasting demand, cross-training, and prioritizing what can slip. Show you protect service quality and the team's limits at the same time.
How do you decide which operational metrics to track?
Tie metrics to what customers and the budget feel: throughput, quality, cost per unit, and safety. Mention avoiding dashboards nobody acts on.
Describe a time you had to cut costs without hurting quality.
Show a data-first approach: find waste, renegotiate with vendors, or fix rework loops before cutting people or materials that quality depends on.
Tell me about a vendor or supplier problem you resolved.
Describe holding the vendor to the agreement while keeping the relationship workable, and the backup plan you had ready.
How do you roll out a process change to a team that resists it?
Emphasize involving the people who do the work in designing the change, piloting it small, and showing early wins before mandating anything.
Walk me through your approach to an operational emergency, like a system outage or a missed shipment.
Show a calm sequence: stabilize, communicate to those affected, fix the immediate problem, then run a root-cause review so it does not repeat.
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Resume tips that move the needle
For operations managers specifically — generic advice costs you here
01
Quantify the operation you ran: headcount, budget, locations, or units processed per period.
02
Give cost and efficiency wins in dollars or percentages, with the baseline you improved from.
03
Name the systems you worked in, such as NetSuite, SAP, or WMS platforms, since ops roles often screen on them.
04
Include one people result, like retention or reduced overtime, to show you manage teams and not only spreadsheets.
05
If you used Lean or Six Sigma methods, cite a specific project and its outcome rather than the belt alone.
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Where this role goes
Typical progression
01
Operations Coordinator
02
Operations Supervisor
03
Operations Manager
04
Senior Operations Manager
05
Director of Operations
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