Operations & Logistics · Boston, MA

Dispatcher jobs in Boston, MA

Dispatchers assign drivers and equipment to loads, monitor routes in real time, and absorb schedule changes, keeping fleets and field crews on track through the day.

905
Open roles today
$24–$46/hr
Typical pay range
$68k
Median, full-time
2
Fresh in this list

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01

Open dispatcher roles

12 shown of 905 · sorted by freshness

Switchboard Operator Lead - 3:00 PM - 11:30 PM

Boston Medical Center · Cambridge, MA · Full-time
$16.71 - $24.83 per hour

calls regarding "Interpreter Services" following established procedures. Respond to and process TDD calls. Act as Security Dispatch and Patient Information during off-hours. Recognize system problems, failures and be fam…

Posted yesterday
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HVAC Dispatcher

Atlantic Mechanical Contractors · Weymouth, MA

Dispatcher coordinates service schedules, routes field technicians, and manages communications between customers and the team. This fast-paced role balances daily workloads, prioritizes urgent and emergency calls, and en…

Posted 6d ago
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Entry-Level Freight Dispatcher - $1,200-$2,500 Weekly

American Logistics Authority · Quincy, MA · Full-time
$1,200 - $2,500 per week

ntry-Level Freight Dispatcher – $1,200–$2,500 Weekly We are seeking reliable and organized individuals for an Entry-Level Freight Dispatcher opportunity. This is an independent contractor role supporting owner-operators…

Posted 1w ago
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Emergency Medical Dispatcher

Pro EMS · Cambridge, MA · Full-time

control of call and provide proper interrogation to obtain necessary information to determine the appropriate response and priority. Dispatch appropriate units according to acuity level, availability and location or prov…

Posted 1w ago
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Communication Dispatcher II

University of Massachusetts Boston · Boston, MA · Full-time

General Summary: The Dispatcher II position is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch Supervisor or the shift commander, the…

Posted 2w ago
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Public Safety Dispatcher I

Tufts University · Medford, MA

four campuses by providing a safe and secure environment to all who learn, work, and live in the Tufts community. The Public Safety Dispatcher I is critical to the overall success of the Department’s safety, security, an…

Posted 1mo ago
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02

What dispatchers earn in Boston

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $24–$29 $49k–$61k
Mid level $28–$37 $59k–$77k
Senior $36–$46 $74k–$96k

Adjusted for the Boston market from national ranges.

03

What employers ask for

The skills these listings keep naming

Route planningDispatch and TMS softwareDriver communicationHours-of-service awarenessMultitasking under pressureProblem solvingGeographic knowledgeRecord keeping
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Two drivers call in with problems at the same time a customer is on hold. What do you do?

Show triage: safety issues first, then time-critical loads, then the callback. Naming an order calmly is the whole answer.

How do you match drivers to loads?

Mention available hours, location, equipment type, and driver strengths. Show that you plan a day ahead, not load by load.

How do you keep drivers on your side while pushing to hit schedules?

Talk about honest ETAs, respecting hours of service, and going to bat for drivers when a plan is unrealistic. Trust is the dispatcher's real tool.

What dispatch or tracking software have you used?

Name the systems and what you tracked in them. If you learned one quickly, say how long it took; adaptability matters.

Tell me about a delivery you saved that was heading for failure.

Give a specific rescue: a re-route, a swapped driver, a renegotiated window. End with the outcome and what the customer heard from you.

How do you document your decisions during a chaotic shift?

Explain your logging habit, whether in the TMS or shift notes, so the next dispatcher and management can reconstruct what happened.

05

Resume tips that move the needle

For dispatchers specifically — generic advice costs you here

01

Quantify your board: drivers managed, loads dispatched per day, or region covered.

02

Name your dispatch and ELD software, such as McLeod, TMW, Samsara, or Motive.

03

Show on-time performance numbers for routes you managed.

04

Mention hours-of-service knowledge explicitly; it separates freight dispatchers from schedulers.

05

Include after-hours or weekend dispatch experience if you have it, since coverage flexibility is prized.

06

Where this role goes

Typical progression

01 Dispatcher
02 Senior Dispatcher
03 Dispatch Supervisor
04 Operations Manager
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